Digital Content Specialist (Program Specialist 2) (Non-permanent, classified)

Responsibilities

• Assist team members with independent digital asset production and assist with implementing content updates to digital platforms including optimizing text, graphics, and images for the web.
• Ensure digital content meets accessibility standards.
• Gather new and updated information from various departments throughout Spokane Colleges for posting on Spokane Colleges websites, both for the current and future websites (Spokane Colleges, SCC, SFCC). Ensure the information is accurate and presented in a manner that is appropriate for Spokane Colleges websites.
• Collaborate with the Website Manager to execute time-sensitive updates to Spokane Colleges digital platforms, including Spokane Colleges websites.
• Collaborate with the Website Manager to help identify accessible, effective approaches to presenting digital content on Spokane Colleges websites.
• Collaborate with web writers on updates and new pages for Spokane Colleges websites, including optimizing graphics and images for the web.
• Utilize Google Analytics, Google Search Console, or comparable tools, and analyze data to inform search engine optimization (SEO) efforts.
• Clarify requirements and coordinate with team members on the best way to proceed with requests if needed. Identify any issues that arise with assigned requests and resolve them with team members in a timely manner with limited direction.
• Ensure teammates are updated on the status of assigned requests and update progress in Spokane Colleges tracking systems. Coordinate with team members to ensure workflow, documentation, brand, and design standards are upheld.
• Model professional decorum and mutual respect in all personal interactions.

Requirements

• Associate degree or certificate in communications, digital design, website content management or relevant discipline OR an equivalent mix of education and experience that demonstrates that the candidate meets all competency requirements for this position.
• Experience that shows progressive proficiency with the following concepts (and tools/standards):
• Image editing processes and software (Adobe Suite)
• Web design and web writing principles (UI/UX/SEO)
• Web content management systems (CMS)
• Basic web page coding (HTML/CSS)
• Writing, editing and proofreading skills (Microsoft 365)
• Accessibility standards for digital content (WCAG)

Preferred

• Experience working in content management systems, creating and editing digital content, Experience working in content management systems, creating and editing digital content, and working as part of a team.
• Experience working in higher education marketing and marketing, or communications.
• General knowledge of Spokane Colleges, Spokane Community College and Spokane Falls Community College.

Benefits

• Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of 11.33 hours vacation and 8 hours sick leave per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is not a condition of employment. Leave accruals and usage are governed by the WFSE collective bargaining agreement.
• Public Employees Benefits Board
• Additional benefits information