Responsibilities

• Supports the content management and syndication process: organizing and uploading all content attributes and files to the content management and syndication platform. Must ensure that all content updates are published and live on each retailer’s site.
• Trouble shooting and error resolution: Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and delivering the solution necessary to ensure any failed content is live.
• Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services.
• Act as a CM&S SME to influence and support solutions that help us in meeting client needs, with the goal of ensuring business commitments and objectives are met.
• Training and development, as needed, to learn new tools, systems, and processes in support of job duties. This includes all Acosta mandated training courses.
• Other duties as assigned.

Requirements

• Bachelor’s degree or equivalent work experience in industry name required,
• Knowledge, Skills, and Abilities:
• Familiar with managing retailer enterprise systems and operating web-based software programs.
• Familiar with basic ecommerce practices and terminology.
• Strong coordination and project management skills.
• Strong business communication and interpersonal skills with internal workgroups.
• Skilled at managing competing priorities.
• Highly organized and detail oriented.
• Physical Requirements:
• Seeing