Digital Content & Social Media Manager

Indiana, USA (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 4 months ago

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Job Summary

Drive a resort’s social story by planning and producing multi-platform photo/video content that engages guests and supports campaigns.

  • Own and publish content across Instagram, Facebook, TikTok, and emerging platforms.
  • Must-have: 2–5+ years creating social content and managing brand accounts on IG, FB, TikTok.
  • Standout: Comfortable on-site capturing live resort experiences and coordinating with operations/events.

Job Description

Responsibilities

  • Plan, create, and publish high-quality photo, video, and short-form content for Instagram, Facebook, TikTok, and other emerging platforms
  • Capture day-to-day resort experiences including hotel, attractions, dining outlets, and special events
  • Develop and manage a content calendar aligned with marketing campaigns, promotions, and seasonal activities
  • Monitor social media trends, platform updates, and emerging channels to keep content fresh and relevant
  • Engage with followers by responding to comments, messages, and user-generated content
  • Create compelling visual and written stories that highlight the resort experience.
  • Conceptualize and develop recurring content themes, series, or characters to build audience connection and brand identity.
  • Collaborate with internal teams (operations, F&B, events) to identify content opportunities.
  • Shoot and edit short-form video content optimized for each platform
  • Produce reels, TikToks, stories, and behind-the-scenes content
  • Ensuring content aligns with brand standards and voice
  • Assist with updating website content, landing pages, and promotional pages
  • Write and edit content for newsletters, blog posts, and digital campaigns
  • Ensure consistency across all digital touchpoints
  • Track and analyze social media performance metrics
  • Optimize content strategy based on engagement, reach, and conversion data
  • Provide regular reports and insights to VP of Sales & Marketing

Requirements

  • 2–5+ years of experience in social media, digital content creation, or related field
  • Proven experience managing brand accounts on Instagram, Facebook, and TikTok
  • Strong photography, videography, and editing skills (mobile and/or professional tools)
  • Experience with content editing tools (e.g., Adobe Creative Suite, CapCut, Canva, etc.)
  • Excellent writing and storytelling skills
  • Strong understanding of social media trends, algorithms, and best practices
  • Ability to work flexible hours, including weekends or events as needed
  • Experience in hospitality, travel, or lifestyle brands preferred

Preferred

  • Creative and innovative thinker.
  • Highly organized and self-motivated.
  • Comfortable being on-site capturing live content.
  • Trend-aware and culturally plugged in.
  • Collaborative with a positive, energetic attitude.