Responsibilities

• Write and edit content across a range of digital formats, including web pages, email copy, captions, video descriptions, testimonials, and campaign content
• Edit and refine content created by others, setting and maintaining a clear quality bar for voice, clarity, and usefulness
• Apply SEO and UX best practices to content without sacrificing readability or brand tone
• Build, update, and maintain content within Sitecore and related platforms
• Ensure metadata accuracy, accessibility standards, and proper content structure
• QA content across devices and browsers for accuracy, functionality, and brand alignment
• Moderate and curate reviews, testimonials, and video content, ensuring alignment with brand, legal, and quality standards
• Prepare approved UGC for use across web, email, social, and other digital channels
• Upload and optimize video content across platforms including YouTube
• Maintain digital assets within the DAM, ensuring proper tagging, organization, and governance

Requirements

• A strong writer and editor with a natural instinct for quality content
• Comfort working directly in content management systems; Sitecore experience is preferred, but fluency in any modern CMS is valued
• Working knowledge of SEO, UX, accessibility, and digital best practices
• Highly detail-oriented and able to manage a steady stream of tactical work without losing sight of the bigger picture
• Able to work with a high degree of self-sufficiency—someone who can figure out how to approach a task, connect the dots across systems, and ask smart questions when needed rather than relying on step-by-step instructions
• Curiosity about how content systems, tools, and processes work—and how they can work better
• Willingness to learn new tools and platforms as needed

Preferred

• fluency in any modern CMS is valued