Responsibilities

• Coordinate and maintain the city’s digital content to ensure it is accurate, accessible, timely, user-friendly, and aligned with city communication priorities.
• Develop high-quality digital materials, including stories, graphics, videos, and interactive features, that increase public awareness of city programs and services.
• Manage content standards and style guidelines, and establish best practices for user experience, accessibility, and plain-language communication.
• Maintain a citywide digital editorial calendar and coordinate content planning with city departments.
• Translate complex policies, projects, and program information into clear, engaging content for web, social, and other public-facing platforms.
• Support major initiatives, outreach campaigns, public engagement activities, and emergency communications through effective digital storytelling.
• Partner with departments to develop and maintain audience-focused project pages and communication materials.
• Lead digital content governance, ensuring consistency, quality, and compliance with accessibility standards and best practices.
• Provide guidance, support, and coaching to content contributors in other departments on writing for the web, accessibility, and use of multimedia.
• Monitor content performance, engagement, and user behavior. Recommend improvements based on analytics and accessibility tools.

Requirements

• Associate’s degree in communications, digital media, public relations, graphic design, information technology, or a related field; and
• Four years of experience creating, managing, or coordinating digital content, websites, or multimedia;
• Or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
• Ability to pass reference checks and education verification, and satisfy the requirements of a background check.

Preferred

• Is a communicator, first and foremost, who can translate complex information into accessible, community-centered content for Beaverton residents.
• Has hands-on experience managing and creating content for large, content-heavy websites, including organizing pages, improving user experience, and applying accessibility (ADA/WCAG) standards.
• Is comfortable working with digital tools, content management systems, analytics platforms, and basic web technologies as a fluent and confident user who can collaborate effectively with ITS.

Benefits

• The total compensation package includes competitive pay and a variety of benefits for regular employees.
• Excellent health, dental, vision and life insurance coverage.
• PTO accrual with PTO cash out options, wellness programs and incentives.
• Employer-funded Health Reimbursement Account (HRA) VEBA.
• Employee Assistance Program (EAP).
• Bilingual pay premiums.