Digital Community Manager

Los Angeles, CA (On-site)

$60K/yr – $80K/yrSenior Level5+ years expDiscovery Period

Posted 3 months ago

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Job Summary

Own community strategy and daily engagement for Dhar Mann Studios, designing programs and real-time fan interactions to deepen loyalty.

  • Drive design and execution of fan programs, ambassador initiatives, and events to deepen community connection.
  • Must-have: 5 years in community management or related role within entertainment or digital brands.
  • Standout: Track and act on engagement analytics to grow audience loyalty and inform cross-team content.

Job Description

Responsibilities

  • Build Programs : Design and execute initiatives such as fan feedback, content ideas, fan clubs, challenges, Q&As, contests, and ambassador programs to deepen community connection.
  • Spotlight Fans : Identify and highlight inspiring fan stories, UGC, and testimonials to showcase the positive impact of our community.
  • Fan Experiences : Support live chats, virtual events, and occasional in-person activations that strengthen the bond between Dhar Mann Studios and its fans.
  • Analytics & Insights : Track engagement metrics, sentiment, and feedback to shape strategy and improve ongoing programs.
  • Trend Monitoring : Keep a pulse on online communities, applying best practices and innovative engagement tactics.
  • Advocacy Building : Nurture relationships with top fans and moderators to help extend the reach, positivity, and health of our online spaces.
  • Cross-Team Collaboration : Partner with the Social Media, Creative, and Marketing teams to integrate community-driven content into our broader strategy.

Requirements

  • 5 years of experience in community management, social engagement, or a similar role within entertainment, creator economy, or digital brands.
  • Strong writing skills with the ability to communicate in a warm, engaging, and mission-driven voice.
  • Proven ability to balance strategic program-building with hands-on daily interaction.
  • Experience launching initiatives that drove measurable growth in audience engagement and loyalty.
  • Knowledge of community management tools, social platforms, and analytics dashboards.
  • Highly organized, proactive, and adaptable, able to thrive in a fast-moving environment.
  • A genuine passion for storytelling that inspires and uplifts audiences.