Digital Communications Coordinator

Responsibilities

• Digital Strategy and Execution - Support the implementation of a unified digital marketing strategy across the organization’s social media accounts and websites - Help plan and execute digital campaigns that promote programs, services, and leadership priorities - Ensure consistency in voice, tone, and branding across all digital platforms
• Digital Contect Creation - Partner with program staff, Director of Communications, and Graphic Designer to source and develop content for social media - Identify opportunities to highlight programs, community members, and impact stories - Write compelling, mission-aligned captions and adapt content for different audiences - Capture photos and short-form video at programs and events - Edit basic photo and video content for reels, posts, and stories - Create simple, on-brand social media graphics using templates and existing design guidelines - Schedule and publish content for Facebook, Instagram, LinkedIn, and other relevant platforms
• Website Content & Updates - Update website content regularly, including program pages, event listings, and landing pages - Collaborate with program teams to ensure website information is accurate and up to date - Support basic website formatting and content improvements in collaboration with Director of Communications and Graphic Designer - Assist in building or updating program pages as needed
• Engagement & Monitoring - Monitor organizational social media accounts - Respond to comments and messages as appropriate, and engage with followers and partners - Track basic performance metrics across social and web and flag trends/ promotional opportunities

Requirements

• 1–3 years of experience in digital marketing, communications, or social media
• Strong writing and editing skills with attention to detail
• Experience creating digital content, including basic photo/video editing and simple graphic design using Canva, CapCut, Adobe Express, or similar tools
• Experience capturing photo/video content in real-world program settings
• Familiarity with website content management systems such as WordPress or Squarespace
• Basic understanding of social media and website analytics
• Highly organized, proactive, and able to manage multiple content streams
• Interest in community-based work and mission-driven nonprofits