Join a growing team at Houchens Food Group, Inc and own your future. Houchens Food Group, Inc (HFG) is a wholly owned subsidiary of Houchens Industries, Inc. Houchens Industries is recognized as one of the largest, most successful, and most diversified 100% wholly owned S Corporation ESOPs in the country.

Houchens Food Group is known within the industry as a fearless innovator and smart competitor, Houchens Food Group leads the way with creative retail formats, outstanding service, and a commitment to the communities we serve. Houchens Food Group has a full roster of brands that are both franchised and owned including, but not limited to: Price Less IGA, Subway, Slim Chickens, Shell, Ace Hardware and more. Houchens Food Group offers a breadth of career opportunities to our employee-owners as well as a competitive compensation and benefits program to lead and support successful careers.

GENERAL DESCRIPTION:

This is an in-office position (non remote).

The Digital Commerce Intern will support the Digital Commerce & Experience team in managing website content, ecommerce operations, and digital promotional offer setup across grocery, hardware, QSR, and convenience formats.

This role focuses on the customer-facing digital experience — including website updates, online merchandising, app content coordination, and digital offer execution — ensuring alignment between promotional strategy, pricing, and customer experience.

This internship provides hands-on experience in digital retail operations, ecommerce execution, and cross-functional collaboration with marketing, merchandising, and technology partners.

ESSENTIAL DUTIES

Website & App Experience Support

• Assist with updates to website banners, landing pages, promotional content, and featured products.
• Support homepage updates aligned with weekly ad and promotional calendars.
• Help validate user experience flows and navigation accuracy.
• Test website and app functionality including promotional placements.

Ecommerce Operations

• Assist in setup and execution of online promotions and featured items.
• Support product merchandising on ecommerce platforms.
• Help ensure pricing accuracy and alignment with in-store promotions.
• Monitor product visibility and digital merchandising performance.

Digital Offer & Loyalty Setup

• Assist in setup of digital coupons and loyalty offers.
• Support scheduling and validation of promotional timelines.
• Ensure alignment between weekly ads, loyalty offers, and ecommerce promotions.
• Assist in tracking offer redemption and engagement metrics.

Reporting & Analytics Support

• Compile website and ecommerce performance reports.
• Assist in tracking KPIs including traffic, conversion rate, digital sales, and offer redemption.
• Support performance analysis of online promotions.
• Assist with identifying optimization opportunities based on data trends.

QUALIFICATIONS

• Currently enrolled in a degree program in Marketing, Business, Digital Media, Information Systems, Data Analytics, or related field.
• Strong interest in ecommerce, digital retail operations, or customer experience strategy.
• Basic understanding of ecommerce or website management principles.
• Experience with CMS platforms, ecommerce tools, or analytics platforms a plus.
• Proficiency in Microsoft Excel preferred.

KNOWLEDGE / ADDITIONAL SKILLS / APTITUDE

• Strong attention to detail and accuracy.
• Analytical mindset with interest in performance metrics.
• Technical aptitude and comfort learning digital systems.
• Strong organizational and time management skills.
• Ability to manage multiple deadlines.
• Collaborative mindset with cross-functional teams.
• Strong written and verbal communication skills.
• Adaptability in a fast-paced retail environment.