Responsibilities

• Partnering closely with retail customers to ensure paid advertising campaigns are optimized and pacing correctly.
• Helping onboard new customers with a proposed digital advertising strategy.
• Collaborating with Retail Customer Success Managers to proactively provide insights and help create and edit campaigns as needed.
• Resolving and implementing budget recommendations and giving performance feedback by request.
• Acting as an internal resource to help provide insights on campaign performance
• Training Customer Success Managers and clients on our dashboard capabilities.
• Collaborating with Product to give feedback on common client concerns or requests.
• Continuously monitoring campaign performance metrics and implementing optimization tactics as needed to maximize conversions and ROI.
• Understanding client goals, objectives, and performance expectations for Digital Advertising customers.
• Serving as a trusted advisor to clients, providing insights and recommendations on our optimization and bidding techniques.

Requirements

• 3+ years working in the automotive, SaaS, and advertising space.
• 2+ years experience with ad tech platforms
• Strong written and speaking communication skills and the ability to present on camera in a remote/hybrid setting with both internal and external customers.
• Excellent troubleshooting skills
• Positive approach to all situations and the ability to self-solve.
• Bachelor's degree in marketing or work equivalent required.
• Google Ad certification required.
• Legal authorization to work in the United States without the need for employer sponsorship now or in the future.
• Ability to sit for extended periods and perform extensive computer work, both of which are key aspects of this role.
• Ability to perform job duties from a home office, when applicable, utilizing necessary technology and maintaining productivity.

Benefits

• Medical, Dental, Vision, Disability, Life/AD&D, EAP
• 15 vacation days per year to start
• 80 hours of sick leave
• 12 paid holidays
• paid parental leave
• 401k with company match