Digital Account Manager at CGI Digital | USA | $45K/yr – $50K/yr

CGI Digital

Digital Account Manager

USA (On-site)

$45K/yr – $50K/yrMid Level3+ years expFull time

Posted 1 month ago

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Job Summary

Own client relationships and translate data into growth steps for small businesses in the local/search space.

Account ownership: manage a portfolio of small business clients with consultative, trust-based engagement.
SEO growth & analytics: translate performance insights into actionable local SEO strategies and visibility improvements.
Expansion & collaboration: identify upsell opportunities and partner with AE and Digital Media to keep clients informed and supported.

Job Description

Responsibilities

Serve as the primary point of contact for a portfolio of small business clients
Build meaningful, consultative relationships rooted in trust
Translate analytics and performance insights into clear, actionable next steps
Guide clients through SEO and search visibility strategies that drive growth
Identify opportunities to expand solutions that genuinely help their business
Partner with your Account Executive and Digital Media team to ensure clients feel supported and informed

Requirements

1–3 years of experience in agency, account management, or client-facing digital marketing
Experience working directly with small or local businesses
Understanding of local SEO, Google Business Profiles, and search fundamentals
Confidence explaining performance metrics and optimization opportunities in simple terms
Strong communication skills and a proactive, solutions-focused mindset
A genuine desire to make a difference for every client you serve

Benefits

Full benefits (Health, Dental, Vision, 401k, PTO, etc.)
A collaborative team that believes client care comes first

CGI Digital

We have begun to rebrand ourselves as CGI Digital. Creating one cohesive brand across all divisions of the company will help unify our mission of taking care of our teammates, taking care of our clients, and taking care of our communities. Our brand promise is simple: We are building a better community. Whether that community is the towns that we work in, the CGI community of employees, or even the community service we've done within our hometowns. At CGI Digital you can count on the fact that we care for our clients. We partner with communities across the country, and help small businesses develop a voice in this digital age. Through video production, website development, SEO management and all things digital, we develop a web presence that helps your business grow and achieve the goals you want to reach. When you see the CGI Digital logo, you can count on the fact that we care for small business, because small business is who we are, building a better community!

Founded in 1988

Rochester, New York, USA

393 employees (98 in marketing)

www.cgicompany.com