Customer Service Representative

Farmers Branch, TX

$32K/yr – $50K/yr

Posted 4 months ago

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Job Description

Customer Service Representatives earn $32,000 - $50,000 annually based on performance and ability to close the sale!
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today!
WHAT WE OFFER
  • Base hourly wage + commissions! Pay is weekly.
  • All inbound sales leads – NO COLD CALLING!
  • Benefits! Health, Dental, Vision, Paid Vacation Time
  • Excellent paid training for new hires! We hire for attitude and train for skill.
  • Career advancement opportunities! We want to see you grow personally and professionally. If you are looking for opportunity, we’ve got it.
WHAT YOU’LL DO
  • Provide outstanding customer service on all calls and online inquiries
  • Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications
  • Utilize your sales proficiency to secure critical sales
  • Enter, schedule and coordinate customer moves
  • Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
  • Prepare and accurately complete all required paperwork
  • Follow-up with customers post-move to ensure satisfaction
  • Calmly and professionally handle customer concerns, complaints or customer service issues
  • Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
  • All other duties as assigned
WHO WE’RE LOOKING FOR
  • High school diploma or general education degree (GED) is required
  • A minimum of 1 year of sales and/or customer service experience required; inbound sales, call center, retail sales, and/or other sales driven experience preferred!
  • Excellent customer service skills (friendly, courteous and helpful)
  • Effective listening and communication skills
  • Must be motivated by exceeding goals
  • Exceptional organizational and time management skills
  • Ability to analyze and solve problems effectively
  • Accurate; consistent attention to detail
  • Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale
  • Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
  • Strong team player who works productively with a wide range of people and personalities
  • Basic computer and keyboarding skills
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Framers Branch, TX. The employer at this location is SIA Transportation Inc.
TWO MEN AND A TRUCK® logo

TWO MEN AND A TRUCK®

TWO MEN AND A TRUCK® is the largest franchised moving company both in the United States and internationally. Currently there are more than 430 locations and 3,000 trucks worldwide. Throughout the brand's fast-growing history, it has remained steadfast in its approach to high-touch quality service, which is illustrated by an impressive 96% customer referral rate. Align your career with a company that admires where you’ve beenThank you, veterans. TWO MEN AND A TRUCK® welcomes the opportunity to become part of your next career move! Entry-level positions with advancement potential and dynamic management positions are available. We believe employing America’s heroes is utilizing skilled, respected specialists who understand achieving success takes commitment, personal integrity and self-discipline. These values align with the TWO MEN AND A TRUCK® standards and is why many veterans have built successful careers within our system. Become a leaderTWO MEN AND A TRUCK® offers unmatched opportunities for motivated individuals looking to advance. Experienced and new managers alike bring great skills to these positions. One third of our franchisees came from management roles within TWO MEN AND A TRUCK®. Our management team has the opportunity to manage and develop our frontline employees - movers, drivers, and customer service representatives - while continuing to grow the business and provide customers with exceptional customer service. Shape your sales & marketing careerSales & marketing positions are perfect for people who love to provide exceptional customer service and enjoy a variety of marketing activities including advertising, social media, and networking. Do you have experience providing customers with top-notch service and a desire to share your expertise? Bring your creative ideas to help us grow our brand!

Founded in 1981
Lansing, Michigan, USA
4.7K employees (126 in marketing)