Customer Service Representative - State Farm Agent Team Member

Gainesville, FL (Unknown)

$40K/yr – $52K/yrEntry LevelFull time

Posted 6 weeks ago

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Job Summary

Own the customer engagement loop by turning needs into educated insurance options through relationship building, needs-based reviews, and proactive lead development.

  • Customer Relationships: Establish and follow up to educate customers about options.
  • Lead Development: Develop leads, schedule appointments, identify needs, and market relevant products.
  • Needs Education: Use a needs-based review to guide customers toward the right coverage and fit.

Job Description

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • As an Agent Team Member, you will receive...

Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

Benefits

  • Simple IRA
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • License reimbursement
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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about helping customers by providing solutions for all of life’s moments. Like a good neighbor, State Farm is there.®

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