We are looking for a motivated and customer-focused Customer Service Representative to join our event marketing team. In this role, you will help create a positive experience for clients and event attendees while supporting customer engagement, brand promotions, and event activities.

This is a great opportunity for someone who enjoys working with people, has strong communication skills, and wants to build a career in customer service, event marketing, promotions, and brand experiences. Previous experience is helpful but not required—paid training is provided.

Key Responsibilities

• Serve as a friendly and professional point of contact for clients and event attendees.
• Answer questions and provide accurate information about events, promotions, and services.
• Assist attendees with registration, event details, and general inquiries.
• Create a welcoming and positive experience for customers and guests.
• Address customer questions or concerns professionally and efficiently.
• Communicate with team members to help resolve issues and keep events running smoothly.
• Maintain professional communication with customers through phone, email, and in-person interactions.
• Keep clients and attendees informed about event updates and important information.
• Support event promotions, customer engagement, and brand awareness activities.
• Assist with additional customer service and event-related tasks as needed.

What We Are Looking For

• Strong verbal and written communication skills.
• Friendly, outgoing, and comfortable interacting with the public.
• Customer-focused mindset and professional attitude.
• Strong organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced, team-oriented environment.
• Quick-thinking and able to handle customer questions or concerns.
• Positive, proactive attitude and willingness to learn.
• Previous experience in customer service, hospitality, events, or sales is a plus but not required.

Benefits

• Paid training and hands-on experience.
• Health and dental coverage to support your overall well-being.
• Career advancement opportunities with room to grow within the company.
• Supportive and team-oriented work environment.
• Opportunities to build valuable skills in customer service, events, promotions, and brand marketing.
• Hands-on experience working at live events and promotional campaigns.

Salary: 38000 - 56000 USD Per annum