Customer service rep

McLean, VA (On-site)

$51K/yr – $71K/yrEntry LevelFull time

Posted 11 hrs ago

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Job Summary

Own the end-to-end event program from planning to post-event analysis, coordinating engaging customer events, demos, and stakeholder communications.

  • Lead planning and execution of customer events
  • Present demos and gather feedback to optimize pages and campaigns

Job Description

Responsibilities

  • Plan, coordinate, and execute engaging customer events that align with marketing goals
  • Present product demos and conduct interactive sessions to highlight key features and benefits
  • Utilize presentation software to deliver compelling pitches and facilitate product showcases
  • Support the optimization of product pages by gathering customer feedback during events
  • Manage marketing project timelines, ensuring all event deliverables are completed on schedule
  • Communicate effectively with attendees, team members, and stakeholders to ensure seamless event execution
  • Track event performance metrics and prepare reports to evaluate success and identify improvement areas

Requirements

  • Proven experience in customer service, event marketing, or related fields preferred
  • Strong presentation skills with proficiency in presentation software such as PowerPoint or Keynote
  • Excellent communication skills, including public speaking and active listening abilities
  • Technical proficiency with productivity software (e.g., MS Office Suite) and marketing tools
  • Knowledge of B2B (business-to-business) marketing strategies is a plus
  • Ability to manage multiple projects simultaneously while maintaining attention to detail
  • Bilingual abilities are highly desirable to engage diverse audiences effectively