Responsibilities

• Prepare and process personal loan applications and renewals
• Provide excellent customer service while performing all tasks
• Perform collection activities on delinquent accounts
• Perform marketing strategies directed at both current and past customers as well as the general public and may include working community events, distributing flyers, visiting local businesses, and mailing letters
• Interact regularly with the public

Requirements

• Prompt and regular attendance
• A valid state driver’s license, insurance, and reliable transportation to use for work
• Willingness and ability to come in early, work late and work Saturdays
• Strong communication skills
• Strong computer skills with experience using standard applications, e-mail, and internet.
• Ability to operate a variety of other office equipment, including a calculator, copy machine, printer, fax machine, and telephone
• Willingness to follow all state and federal regulations as well as company policies and procedures
• Ability to work inside and outside, drive, walk on uneven ground, and climb stairs
• Ability to multitask, learn quickly & solve problems

Preferred

• Education: High school or equivalent (Preferred)
• Experience: Customer service: 1 year (Preferred)

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Sick pay (24 hours per year after six months of employment)
• Vacation pay (up to 5 days within the 1st year, 1 week after 1 year, 2 weeks after 2 years)
• Holiday pay
• Christmas bonus
• Training pay & a great learning experience
• Medical, vision, dental, life insurance, accident, critical illness, and short-term disability offered