Customer Service & E-Commerce Supervisor - Full Time

Superior, CO (On-site)

$19/hr – $30/hrSenior Level12+ years expFull time

Posted 3 weeks ago

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Job Summary

Own front-line operations to deliver seamless in-store and online customer experiences while developing a high-performing team that follows safety and standards.

  • Operations & People: Own customer flow and service balance, coaching the team, and enforcing safety and standards.
  • Collaboration & Compliance: Align with store leadership and 1P/3P partners, respond to questions, and sustain morale.
  • Continuous Improvement: Identify process improvements and trends to raise service speed and consistency across channels.

Job Description

Own front-line operations to deliver seamless in-store and online customer experiences while developing a high-performing team that follows safety and standards.

  • Operations & People: Own customer flow and service balance, coaching the team, and enforcing safety and standards.
  • Collaboration & Compliance: Align with store leadership and 1P/3P partners, respond to questions, and sustain morale.
  • Continuous Improvement: Identify process improvements and trends to raise service speed and consistency across channels.
Whole Foods Market logo

Whole Foods Market

Whole Foods was founded in 1980 on the belief that where food comes from, and how it’s grown, matters. It meant creating quality standards, working with suppliers who achieve them, and sharing that information with our customers. And it radically changed the way people understood and shopped for food.The result has been the highest quality natural and organic products, an unmatched experience in more than 500+ stores, with a passionate team of over 90,000 team members, 5 percent of our total net profits given back to our communities each year, and millions of customers who put their trust in us every day.

Founded in 1980
Austin, Texas, USA
48K employees (2,118 in marketing)

Traffic Signals

Monthly Visitors
8.3M
Monthly Google Ads Budget
$2.5K
Traffic Source Mix
Search
52.9%
Direct
42%
Referral
4%
Social
0.6%
Paid
0.4%

Headcount Trend

Current headcount: ~47.9K

Marketing Team

Marketing Team Size
2,118 (4% of company)
Median Career Experience
14 years
Median Tenure
9.9 years
Marketing Roles Posted (Last 30 Days)
2

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