Responsibilities

• Identify, develop, and manage customer stories including case studies, testimonials, videos, and quotes
• Partner with Customer Success and Sales to source advocates and capture authentic customer insights
• Manage customer reference programs and maintain a library of customer proof points
• Collaborate with content, design, and external partners to produce high‑quality customer assets
• Plan, execute, and manage customer‑focused marketing campaigns across email, web, social, webinars, and events
• Support lifecycle marketing initiatives such as onboarding, adoption, renewals, and upsell campaigns
• Coordinate timelines, assets, and stakeholders to ensure campaigns launch on time and on brand
• Track campaign performance and share insights to optimize future efforts
• Work closely with Product Marketing to align customer stories to key value propositions and launches
• Support Sales with customer‑driven assets that strengthen credibility and enable conversations

Requirements

• Bachelor's degree in Marketing , Communications, or applicable experience
• 2-3 years experience in marketing, with an understanding of the different channels and initiatives
• Experience in education as an educator or administrator preferred

Preferred

• Excellent verbal and written communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment.
• Strong analytical skills and ability to interpret customer data
• Excellent verbal communication, presentation, and writing skills
• Experience working in integrated marketing teams and/or matrixed organizations
• Proven project management skills to track, communicate progress, and complete a project on schedule
• Excellent problem-solving and decision-making skills

Benefits

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs
• Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits.