VP of Customer Marketing
Mendix
Boston, MA (Remote)
$170K/yr - $280K/yrIn-houseFull-timeDirector/executive
5 days ago
Customer Marketing Manager
USA (Remote)
$80K/yr – $88K/yrSenior Level3+ years expFull time
Posted 7 weeks ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own and scale the customer reference program from data to assets that drive pipe and product messaging.
- Master the reference database, engagement tracking, and demonstrable business impact.
- Build a scalable content library (case studies, executive decks, video testimonials) for sales and field enablement.
- Expand advocate coverage across conferences, product launches, analyst briefings, and media to boost credibility.
Job Description
Responsibilities
- Own and maintain the master database of customer references, including referenceability status, preferences, engagement history, and measurable business outcomes
- Build and scale a high-impact customer content library, including case studies, executive-ready presentations, video testimonials, and other sales-enablement assets
- Expand the size, diversity, and strategic value of Redis’ customer reference base; drive measurable engagement across marketing and field programs
- Increase the presence and diversity of customer advocates across internal and external conferences, product launches, analyst engagements, and media opportunities
- Partner closely with sales leadership, enablement, product management, customer success, and marketing to execute coordinated, cross-functional initiatives
- Identify and deeply understand key customer personas, their business priorities, and their technical challenges; clearly articulate Redis’ differentiated value
Requirements
- 3+ years of customer marketing experience in B2B SaaS; background in IT infrastructure, data platforms, or developer-focused technology strongly preferred
- Proven ability to lead cross-functional initiatives from concept through execution with measurable outcomes
- Strong business writing and communication skills; ability to translate complex technical solutions into clear, compelling narratives
- Experience producing customer stories and video assets, managing Salesforce reporting, and maintaining stakeholder visibility on program progress
- Executive presence and comfort engaging stakeholders from individual contributors to C-level leaders
- High ownership mindset and ability to operate effectively in a fast-paced, high-growth environment
Benefits
- Competitive salaries and equity grants
- Unlimited time off to promote a healthy work-life balance
- H/D/V coverage along with 401K, FSA, and commuter benefits
- Frequent team celebrations and recreation events
- Home internet & phone stipend
- Learning and development opportunities
- Ability to influence a high-performance company on its way to IPO
Redis
Redis is the world's fastest data platform. We provide cloud and on-prem solutions for caching, vector search, and more that seamlessly fit into any tech stack. With fast setup and fast support, we make it simple for digital customers to build, scale, and deploy the fast apps our world runs on.
