Responsibilities

• Support the process of identifying, creating and publishing positive customer stories
• Develop a library of customer reference accounts and contacts to support sales and marketing needs
• Support positive customer interactions and engagement via review sites and social media accounts
• Assist with planning customer focus groups and advisory panels in collaboration with Product Marketing and Customer Marketing owners
• Collaborate with Product, Product Marketing and Customer Success to deliver quarterly product webinars for existing customers
• Develop and execute marketing campaigns to support customer upsell and cross-sell activities

Requirements

• Currently pursuing a Bachelors degree in Marketing, Communication or related field
• Ability to work both independently, seek guidance as needed, and work within a global team across time zones
• Good communication skills (both written and verbal)
• Strong planning, organization and project management skills
• Ability to think critically, detail-oriented and has a growth mindset to deliver successful results

Benefits

• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding