Responsibilities

• Speaker Sourcing for Tradeshows, Webinars & Field Events This is the core of the role. You'll own the sourcing and recruitment of customer and industry speakers for our tradeshow, webinars and field event calendar — managing outreach, vetting candidates, and shepherding confirmations from first contact through event day with our Corporate Marketing team. You're comfortable working a pipeline of prospects and know how to make a compelling ask.
• 3rd Party Review Site Strategy You'll work closely with our Customer Success team to identify and target the right customers for reviews on G2 and Gartner. This includes building and running outreach campaigns, tracking results, and optimizing the approach to drive consistent review volume over time.
• GTM Customer Story Enablement You'll support our customer story program by developing supporting materials for our customer stories that help enable our GTM teams to showcase customer proof when talking about Zip. Strong writing, collateral creation, and the ability to tell a clear, compelling customer narrative are important here.
• Customer Gifting You'll help manage gifting logistics across different customer lifecycle touchpoints, including sourcing gift options, coordinating orders, and ensuring the right moments are covered as we look to scale this program.

Requirements

• 2-3+ years of experience in B2B SaaS from a marketing or a customer-facing role, ideally with exposure to customer marketing, event marketing, or content marketing
• Strong writing skills : specifically the ability to write polished sales enablement materials that convey the challenges customers were facing and how Zip has solved for those challenges
• Strong project management skills : organized, self-directed, and able to juggle multiple programs at once
• Comfortable working cross-functionally, especially with Product Marketing, Customer Success, Sales, and Solutions

Preferred

• Proven speaker sourcing experience : you know how to find, vet, and secure speakers for tradeshows and field events and can manage that process independently