Customer Growth Strategy Senior Manager | Financial Services

Hartford, CT (On-site)

$123K/yr – $317K/yrSenior Level10+ years expFull time

Posted 5 days ago

Job Summary

Own and drive multi-horizon growth programs for Financial Services by partnering with senior executives, turning visions into roadmaps and investment priorities, and shaping new opportunities through strategic client advisory and cross-disciplinary leadership.

  • Lead executive-level narratives and business cases linking customer insights to financial outcomes.
  • Direct multidisciplinary teams across strategy, research, design, analytics, technology, and operations.
  • Incorporate AI-enabled approaches and responsible AI governance to accelerate value realization.

Job Description

Responsibilities

  • Partner with senior Financial Services executives to develop enterprise growth strategies across brand, product, marketing, commerce, customer experience, and service.
  • Translate ambitious growth visions into actionable roadmaps, operating models, and investment priorities that drive measurable business outcomes.
  • Identify, prioritize, and activate growth opportunities that deliver revenue expansion, customer acquisition, retention, and profitability improvements.
  • Build multi-horizon portfolios of growth initiatives, balancing near-term impact with long-term transformation objectives.
  • Serve as a trusted advisor to client executives, bringing strategic insight, industry perspective, and innovative thinking to critical business challenges.
  • Embed within client relationships and collaborate with Accenture account teams to identify, shape, and originate new business opportunities.
  • Develop compelling executive-level narratives and business cases that connect customer insights, market trends, strategic choices, and financial outcomes.
  • Contribute to the growth of Accenture Song through opportunity development, proposal shaping, and client relationship expansion.
  • Lead human-centered innovation programs that transform customer insights and unmet needs into differentiated businesses, products, services, and experiences.
  • Guide opportunity discovery, concept development, validation, and investment decision-making using desirability, viability, and feasibility frameworks.

Requirements

  • 10+ years of experience in growth strategy, customer strategy, innovation, business transformation, or management consulting.
  • Proven track record of originating, shaping, and closing strategic opportunities within client accounts.
  • Experience developing and implementing growth strategies that deliver measurable business results, including revenue growth, customer acquisition, market share expansion, or operational efficiency.
  • Demonstrated success leading client engagements and managing senior stakeholder relationships.
  • Experience leading cross-functional teams across multiple workstreams and complex transformation initiatives.
  • Bachelor's degree or equivalent professional experience.

Preferred

  • Deep Financial Services experience across banking, payments, wealth management, insurance, or capital markets.
  • Experience developing growth strategies, customer experience strategies, or business transformation programs.
  • Strong business case, financial modeling, and value realization experience.
  • Experience identifying, shaping, and selling new consulting opportunities.
  • Strong executive communication, presentation, and storytelling skills.
  • Experience applying customer research and human-centered design methods to develop products, services, or experiences.
  • Experience leading AI-enabled strategy or transformation programs.
  • Ability to build trusted relationships with senior executives and influence key decisions.
  • MBA or other advanced degree preferred.

Benefits

  • Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:\n\nU.S. Employee Benefits | Accenture
  • Role Location Annual Salary Range
  • California $122,700 to $317,200
  • Cleveland $122,700 to $317,200
  • Colorado $122,700 to $317,200
  • District of Columbia $122,700 to $317,200
  • Illinois $122,700 to $317,200
  • Maine $122,700 to $317,200
  • Maryland $122,700 to $317,200
  • Massachusetts $122,700 to $317,200
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Accenture

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to:- Use common courtesy and be respectful of others.- Create your own original content and avoid content that you know to be fraudulent.- Never repost someone else's copyrighted work, unless you have permission.- Never post personal, identifying, or confidential information.We reserve the right to delete comments or posts we deem to be:- Profane, obscene, inappropriate, offensive, abusive material.- Spam, repeated comments and commercial messages and personal advertisements.- Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability.- Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization.- False, inaccurate, libelous, or otherwise misleading in any way.

Founded in 1991
Dublin 2, County Dublin, IRL
648K employees (14,603 in marketing)
77% recommend to a friend
80% CEO approval

Salaries

Posted range

$123K/yr – $317K/yr

Taken straight from the job posting.

See all Accenture salaries

Funding

Total Funding
$6M
Last Raise
$6M
Grant, 7 years ago

Funding History

  • Oct 2018
    Grant • $6M

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Traffic Source Mix
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21.8%
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Social
3%
Paid
1.1%

Headcount Trend

Current headcount: ~648.4K

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