Responsibilities

• Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.
• Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.
• With the direction and strategy from the Manager, Customer Education, develop & project manage Training Events – both live and virtual – to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.
• Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design & develop or source training content and curriculum.
• Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.
• Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.
• Collaborate with Global Customer Education Marketing teams to propose opportunities to support with current USCAN Customer Education content and processes.
• Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.
• Maintain certifications and customer/program education records and report on results from Customer Education program.
• Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting. Willingness to learn, adopt, and leverage software and cloud solutions to support additional business objectives.

Requirements

• BS/BA Marketing, Communications, or equivalent degree with 2-4 years in marketing, communications, event planning or related experience
• Demonstrated experience with event coordination and/or delivery
• Demonstrated experience developing and managing live and/or virtual training or educational programs
• Proficiency with marketing automation tools and event management platforms (Cvent preferred)
• This position does not support immigration sponsorship.
• Travel Requirements: 30%

Preferred

• Fiber optic knowledge and training experience is helpful.

Benefits

• Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.