Responsibilities

• Translate a client's business goal into segment logic: time frame, suppression rules, and profile attributes
• Build and maintain audiences and customer journeys in the CDP for enterprise clients
• Set up and maintain integrations across email, SMS, social, search, and programmatic destinations
• Push audiences to destinations, validate ingestion, and troubleshoot delivery failures
• Own the recurring audience refresh calendar
• Advise internal teams, dealers, and agency partners on audience structure: retargeting configurations, look-back windows matched to the sales cycle, and multi-channel sequencing
• Tell a partner when the audience they asked for will not perform, and propose the one that will
• Maintain the reporting dashboards that show clients what their audiences delivered
• Sync audience and delivery data into reporting workflows
• QA reporting output and chase down discrepancies before presenting to a client

Requirements

• 2+ years in ad operations, marketing operations, audience operations, or a comparable execution role
• Hands-on experience with digital advertising platforms across at least two of: email, SMS, social, search, programmatic
• Comfort working with structured data (spreadsheets, datasets) and reading validation output
• Practical, daily use of AI tools, with the judgment to verify output before relying on it
• Experience managing recurring workflows for multiple clients at once, without being reminded
• Able to explain a technical problem clearly to a non-technical client or partner
• Self-directed in a remote environment

Preferred

• Experience in automotive or agency environments
• Experience with Customer Data Platforms, especially Treasure AI (Treasure Data)
• Experience with email or SMS marketing platforms
• Experience using and creating AI skills and agents to automate a workflow
• Experience joining a team early and building process where none existed
• SQL or data querying experience
• Programmatic advertising or retail media experience

Benefits

• 100% company-paid medical benefits
• Safe Harbor 401k match program
• 80 hours of PTO in your first year plus 8 paid holidays
• group dental and vision insurance are available