Responsibilities

• configure and optimize CRM systems to enhance customer relationship management processes
• develop and maintain CRM workflows
• analyze automation needs
• support sales and account management teams
• ensure data accuracy in the CRM system
• monitor and evaluate workflow performance
• identify areas for improvement
• provide insights for better operational efficiency

Requirements

• Strong analytical skills for data evaluation and problem-solving.
• Excellent communication and interpersonal skills to collaborate effectively across teams.
• Experience or interest in Customer Relationship Management (CRM) systems and tools.
• Basic understanding of sales and project management principles.
• Proficiency in organizational and time-management skills.
• A student or recent graduate in business, marketing, information technology or related field.
• A proactive attitude with a willingness to learn and adapt.
• Proactive attitude with a willingness to learn and adapt.

Preferred

• Familiarity with automation tools and technologies is a plus.