Responsibilities

• Own and manage HubSpot CRM, including pipelines, lifecycle stages, workflows, and overall data structure
• Build, maintain, and optimize automations and integrations across tools such as Zapier and other connected platforms
• Ensure data accuracy, consistency, and governance through regular audits and cleanup
• Create and maintain dashboards and reporting to provide visibility into pipeline, performance, and key business metrics
• Identify inefficiencies and implement improvements that reduce manual work and support scalability
• Oversee and optimize internal tools across communication, production, and operational platforms
• Monitor integrations, proactively identify issues, and troubleshoot or coordinate with vendors and developers to resolve them
• Support system enhancements and new feature rollouts, including testing and implementation
• Create and maintain clear documentation of systems, workflows, and best practices
• Help establish and maintain standards for system structure, usage, and ongoing improvements

Requirements

• 4+ years of experience in CRM management, systems administration, or marketing operations
• Hands-on experience with HubSpot CRM
• Experience with automation and integration tools such as Zapier or similar platforms
• Experience managing multiple SaaS tools and ensuring systems work together effectively
• Strong ability to organize, document, and improve processes
• Ability to troubleshoot issues, think critically, and solve problems independently
• Comfortable working across teams and translating needs into practical system solutions
• Proactive, detail-oriented, and takes ownership of work
• Ability to thrive in a fast-paced, evolving environment

Preferred

• Experience with reporting tools and dashboard creation
• Exposure to system migrations or implementing new platforms

Benefits

• Medical, dental, and vision insurance
• Retirement plan
• 3 weeks PTO plus company holidays