CRM Specialist (Las Vegas or Jersey City)

Jersey City, NJ (On-site)

$50K/yr – $60K/yrMid Level2+ years expFull time

Posted 10 days ago

Job Summary

Own and optimize CRM campaigns across email, in-app and push channels, lead a small team of coordinators, and ensure compliance and data-driven improvements while reporting to the Director.

  • Own end-to-end campaign creation, testing, and optimization
  • Lead CRM program governance and training for the team
  • Analyze performance, generate insights, and report findings to leadership

Job Description

Responsibilities

  • Be hands-on in creating, segmenting, and launching remarketing campaigns, primarily emails, in-app & push notifications
  • Building emails, proofreading, testing links, confirming record counts
  • A/B or multivariant testing on various CRM campaigns to establish which is the most effective
  • Tracking and reporting on CRM campaigns to guide improvements, and report into the Director
  • Ensuring all CRM campaigns comply with current best practices in the industry
  • Oversee team of coordinators, assigning tasks, and assist in new employee training
  • Preliminary approver of all players facing communications

Requirements

  • Bachelor’s Degree required or relevant work experience
  • 2 years + experience in Salesforce, and / or Optimove is an asset
  • Proficiency in Excel
  • Analytical and data-driven mind
  • Available to work weekends
  • Excellent communication, proofreading and organizational skills required
  • Must be able to obtain and maintain a New Jersey Gaming Control Board registration and any other certification or license, as required by law

Preferred

  • Proficiency in coding language (HTML) is a plus, but not essential
  • Knowledge of the gaming industry is a plus, but not essential

Benefits

  • This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role includes paid Personal Time Off and paid company holidays.

Caesars Sportsbook & Casino

Behold! Caesars Sportsbook & Casino is here, and we’re proud to be a part of Caesars Entertainment—the number one gaming company in the world with over 80 years of sports betting expertise. At Caesars Sportsbook & Casino, we believe all our Team Members should be treated like Caesars. It’s the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service. As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we’re creating new and exciting opportunities for you to be a part of our empire and make an impact. Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember—We Are All Caesars!

Founded in 1934
Las Vegas, Nevada, USA
823 employees (121 in marketing)

Salaries

Posted range

$50K/yr – $60K/yr

Taken straight from the job posting.

The middle of this range ($55K) is 25% below the median base salary for CRM Specialist roles in the United States ($74K).

CRM Specialist median pay in the United States

$74K/yr

Most earn $62K to $85K. Based on 24 salaries, including bonus and equity.

See all Caesars Sportsbook & Casino salaries

Traffic Signals

Monthly Visitors
20.4M
Monthly Google Ads Budget
$418
Traffic Source Mix
Search
45.2%
Direct
38.4%
Referral
15.1%
Social
0.7%
Paid
0.5%

Headcount Trend

Current headcount: ~824

CRM Specialist (Las Vegas or Jersey City)

Caesars Sportsbook & Casino · Jersey City, NJ · On-site