CRM Manager

Tennessee, USA (On-site)

$37K/yr – $46K/yrMid LevelFull time

Posted 2 months ago

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Job Summary

Own a CRM-driven engagement program by designing multichannel campaigns, automating them, and proving impact to drive qualified leads.

  • CRM-driven engagement strategy across email, social, and digital ads.
  • Manage and optimize marketing automation platforms to automate campaigns and improve targeting.
  • Turn data into action with SQL, GA, and attribution to refine segmentation and prove channel ROI.

Job Description

Responsibilities

  • Develop and execute comprehensive CRM strategies that align with overall marketing goals, utilizing multichannel marketing approaches including email, social media, and digital advertising.
  • Manage and optimize marketing automation platforms such as Pardot, Marketo, Eloqua, Salesforce Marketing Cloud, and HubSpot to automate campaigns and improve lead nurturing processes.
  • Analyze customer data using SQL, Google Analytics, and other tools to identify trends, segment audiences, and refine targeting efforts for maximum engagement.
  • Create compelling email marketing campaigns that support B2B marketing objectives and generate high-quality leads through targeted messaging.
  • Implement attribution modeling techniques to measure campaign performance accurately across channels and inform future marketing strategies.
  • Collaborate with cross-functional teams to ensure seamless integration of CRM systems with sales and marketing platforms like Salesforce and Salesforce Marketing Cloud.
  • Maintain a deep understanding of digital marketing best practices, including HTML, CSS, and JavaScript, to customize campaigns and improve user experience.

Requirements

  • Proven experience managing CRM platforms such as Salesforce, Pardot, Marketo, Eloqua or HubSpot in a digital or B2B marketing environment.
  • Strong data analysis skills with proficiency in SQL, Google Analytics, and attribution modeling techniques.
  • Expertise in multichannel marketing strategies including email marketing, social media campaigns, and digital advertising.
  • Solid understanding of marketing automation tools like Salesforce Marketing Cloud or HubSpot for campaign management and lead generation.
  • Technical skills in HTML, CSS, JavaScript are preferred for customizing email templates and landing pages.
  • Excellent communication skills with the ability to translate data insights into actionable marketing tactics.
  • Knowledge of attribution modeling methodologies to evaluate the effectiveness of various marketing channels.