CRM Manager at Decision Foundry | New York City, NY | $85K/yr – $103K/yr

Decision Foundry

CRM Manager

New York City, NY (Hybrid)

$85K/yr – $103K/yrMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own North American CRM lifecycle and multi-channel campaigns for a mobile-first B2C marketplace, balancing local localization with global templates and driving experiments to lift conversions, CTR, and churn while aligning with B2B partnerships and supply engagement.

Growth & Lifecycle: Own NA CRM strategy, localization, and cross-channel campaigns to activate users and accelerate retention.
Data-driven optimization: Build audience segments in Looker/Amplitude/Braze and run A/B tests to improve CAC/LTV and frequency.
Experimentation lead: Pilot new CRM features and personalization tactics before global rollout to raise regional impact.

Job Description

Growth & Lifecycle: Own NA CRM strategy, localization, and cross-channel campaigns to activate users and accelerate retention.
Data-driven optimization: Build audience segments in Looker/Amplitude/Braze and run A/B tests to improve CAC/LTV and frequency.
Experimentation lead: Pilot new CRM features and personalization tactics before global rollout to raise regional impact.

Decision Foundry

4.4 Glassdoor

Unlock business growth, fast results, and measurable ROI with Decision Foundry’s integrated data analytics and Salesforce multi-cloud solutions. We partner with marketing, sales, and analytics teams to deliver actionable insights, accelerate impact, and drive rapid transformation.

Founded in 2022

New York, New York, USA

115 employees

www.decisionfoundry.com

86% recommend to a friend

90% CEO approval