Responsibilities

• As the CRM Coordinator, you will manage the Caesars CRM campaigns and drive retention through customized player journeys throughout the customer lifecycle to maximize customer retention.
• Be hands-on in creating, segmenting, and launching remarketing campaigns, primarily emails, in-app & push notifications
• A/B or multivariant testing on various CRM journeys to establish which is the most effective
• Ensuring all CRM journeys comply with current best practices in the industry
• Assist in content communications as necessary

Requirements

• At least 2 – 3 years of experience working in an auditing role, in the casino industry or another industry heavily regulated (e.g., depository institutions, investment institutions, the health care industry, etc.)
• Preferred experience in Gaming Audit and Title 31/Bank Secrecy Act
• Knowledge of gaming regulations is highly preferred
• Proficient in Microsoft Word, Excel, Outlook
• Must be able to obtain and maintain a New Jersey Gaming Control Board registration and any other certification or license, as required by law
• Detail oriented; high integrity and quality driven
• Aptitude for problem-solving
• Capable of coordinating efforts with members of a cross-functional team
• Strong organizational, written, and oral communication skills
• You must successfully complete a background screen

Benefits

• This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role includes paid Personal Time Off and paid company holidays.