Creator Success Manager

New York City, NY (Hybrid)

$75K/yr – $95K/yrMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own portfolio-level growth strategy for creators, turning data into monetization opportunities, personalized growth plans, and cross-functional advocacy that unlocks revenue and retention across the book.

  • Monetization and churn: identify opportunities, adoption gaps, and risks with performance data.
  • Creator growth plans: design 1:1, data-driven experiments with clear success metrics.
  • Cross-functional partnerships: drive alignment with Product, Growth, Marketing, Campaigns, and RevOps to accelerate creator outcomes.

Job Description

Responsibilities

  • Own a portfolio-level growth strategy that drives creator revenue, retention, and long-term value.
  • Identify monetization opportunities, adoption gaps, and churn risk using performance and revenue data.
  • Develop tailored, 1:1 creator growth plans grounded in data, experimentation, and clear success metrics.
  • Anticipate shifts in creator behavior or performance and adjust strategies proactively.
  • Consistently deliver against revenue and retention targets across your book of business.
  • Analyze creator performance data to diagnose issues, surface opportunities, and recommend clear next actions.
  • Drive product adoption by connecting creator goals to platform capabilities and monetization levers.
  • Proactively manage churn risk through targeted interventions and re-engagement strategies.
  • Maintain accurate account insights, forecasts, and activity tracking in HubSpot (or equivalent tools).
  • Partner closely with Product, Growth, Marketing, Campaigns, and RevOps to advocate for creator needs and unlock growth.
Later logo

Later

3.9 Glassdoor

Later is a leading social and influencer marketing solution and link in bio tool. We help the world’s top brands create high-performing social content and collaborate with creators to reach new audiences, drive engagement, and generate predictable ROI.Learn more at https://linkin.bio/latermedia/

Founded in 2014
Boston, Massachusetts, USA
1.9K employees (133 in marketing)
71% recommend to a friend
90% CEO approval

Traffic Signals

Monthly Visitors
1.9M
Monthly Google Ads Budget
$187K
Traffic Source Mix
Search
30.8%
Direct
63.2%
Referral
3.8%
Social
1.7%
Paid
0.4%

Headcount Trend

Current headcount: ~1.9K

Marketing Team

Marketing Team Size
102 (5% of company)
Median Career Experience
6 years
Median Tenure
1.7 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$276.4M
Last Raise
$135M
Private Equity, 4 years ago

Funding History

  • Apr 2022
    Private Equity • $135M
  • Dec 2021
    Private Equity • $120M
  • Oct 2018
    Series A • $5.8M

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