Responsibilities

• Engaging with clients, stakeholders and staff across internal and external communications networks and platforms to drive awareness, access, and adoption of Wayne Metro service offerings, program benefits, and community resources.
• Supports project management while prioritizing and completing multiple tasks and assignments under the direction of the Communications Manager.
• Project Coordination: manage and complete support tickets related to communication creation, language translation requests, order requests, promotional item requests, social media requests, marketing requests, and any other request that falls under their duties.
• Independently organize and execute projects that support and move the agency forward while working alongside multiple agency departments and teams.
• Coordinate meetings, schedules, meeting agendas and note taking.
• Support Agency event planning and execution, including but not limited to, messaging, marketing, coordination, technical and day-of support.
• Manage the promotional inventory, swag, and give away items as requested throughout the agency.
• Manage all orders placed with vendors from request to submission to accounts payable.
• Willingness to learn and understand the Agency, partners, and community by performing work in a manner that upholds Wayne Metro policies, procedures, mission, and vision.
• Social Media: Manage multiple social media accounts through messaging, content creation, timely response and data analysis.

Requirements

• Bachelor’s degree in Public Relations, Marketing, Communications, Marketing, Business or Management or related major OR a combination of education and experience that is similarly equivalent.
• Experience in utilizing Facebook, Twitter, LinkedIn, Instagram, YouTube Mailchimp and Zendesk.
• Exceptional ability to communicate effectively both orally and in written form.
• Self-starter with the ability to function under tight deadlines, a fast-paced work environment, and coordinate multiple tasks simultaneously
• Ability to work independently and take direction.
• Ability to effectively communicate via phone, and gather, and record data using various computer programs.
• Valid identification and reliable transportation.
• Ability to travel to various sites.

Preferred

• Experience in graphic design & photography is highly desirable.