About Pinch Creative

As an immersive design studio, we’re in the business of storytelling, bringing brands to life through the senses.

From the outside, we’re a creative powerhouse, pairing strategic design with production expertise to flawlessly execute next level experiences. Inside, we’re a radically compassionate company, burning down traditional agency norms by centering people and giving creativity the space and support to thrive. We value emotion over information and people over profits, tenets that permeate every project we unleash on the world.

We spark curiosity, foster community, and inspire action with the potency of a pinch.

Position Overview

The Project Manager is the operational and strategic engine of Pinch’s creative studio. You will manage high-complexity, multi-channel projects from ideation through execution, ensuring that creative excellence, strategic alignment, and operational efficiency coexist. You are responsible for translating client objectives into actionable, prioritized workflows, anticipating risks, and proactively enabling creative teams to deliver at the highest standard.

You thrive at the intersection of creative craft, operational rigor, and client partnership, navigating competing priorities, cross-functional dependencies, and tight deadlines with clarity, diplomacy, and authority. Your work ensures that Pinch not only delivers on promises but continually elevates our creative and experiential output.

Responsibilities

Creative Project Leadership

• Lead end-to-end project management for complex experiential campaigns, integrating design, copy, motion, and spatial/experiential elements
• Translate high-level client briefs into detailed, executable project plans with clear milestones, deliverables, and contingencies
• Monitor project health across scope, schedule, and budget, proactively identifying risks and recommending mitigations

Cross Functional Alignment & Influence

• Serve as the operational hub connecting creative, account, and production teams to ensure alignment at every stage
• Facilitate critical creative reviews, synthesize feedback across stakeholders, and guide revisions to maintain creative integrity and timeline discipline
• Provide visibility to leadership on project status, resourcing gaps, and strategic trade-offs

Resourcing & Capacity Optimization

• Allocate talent strategically, balancing team capacity with project complexity and creative skill requirements
• Track utilization, burn, and project KPIs to ensure sustainable workloads and efficient execution
• Maintain robust documentation to support reporting, post-mortems, and continuous improvement

Process Strategy & Quality Assurance

• Define, document, and champion creative workflow best practices
• Ensure all deliverables meet Pinch’s standards of excellence before client delivery
• Lead post-project reviews to capture insights, identify systemic improvements, and enhance future workflow efficiency

Qualifications

• 3–5+ years of project management experience within a creative, experiential, or integrated agency
• Strong understanding of creative workflows (design, copy, motion, experiential concepting)
• Exceptional organizational, multitasking, and problem-solving skills
• Excellent communicator who can translate between creative and non-creative stakeholders
• Proficient in project management tools (e.g., Asana, Smartsheet, Monday.com, Forecast)
• Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously

PINCH’S CORE VALUES + YOU:

• Joy Begets Creativity: In the heat of the project, can we find moments of fun and levity? When stressed, anxious about succeeding, or frustrated with process, good ideas are hard to come by. Great ones, nearly impossible. You help contribute to a creative and positive work environment by being collaborative, open to ideas, and treating team members with respect.
• Go Beyond the Ask: At face value, many projects seem destined to produce uninspiring results. We ask ourselves, can the core goals be hijacked –hopefully with a core client as an accomplice– to ensure we can create stories that are interesting, cool, or even fun. Let’s give clients what they need, but are unable to articulate and opening them up to possibilities that they may not have imagined. You help facilitate this discovery process by pushing the work by being inquisitive, keeping yourself up-to-date with cultural trends, and expressing your point of view.
• Never Arrive: Stagnation kills creative (and companies). Brands need to grow and evolve, teams need to grow and evolve, companies need to grow and evolve. Can we push ourselves and our clients to stay ahead of the current, to realize that success always needs to evolve beyond what we know or feel comfortable with. You contribute to the growth and success of the team by holding yourself to a high standard of excellence and taking risks.
• Human Beings Feelings: “Feel Something.” A fundamental need for human beings is to connect with something that feels magical and special. This comes through moments which move us emotionally, and separate us from daily concerns. You keep Pinch accountable to its values by keeping our “why” at the forefront of your work.