Creative Operations Manager

Responsibilities

• Put safety first – Always!
• Lead and foster our “people first” culture.
• Own end-to-end photography and video production, from scoping and bidding through scheduling, talent and location coordination, travel, props, releases, on-set execution, post-production, approvals, and final delivery.
• Partner with the Creative Manager and Brand Leads to translate creative strategy into production plans, shot lists, schedules, deliverables, and resourcing needs.
• Coordinate photographers, directors, editors, freelancers, agencies, and other creative partners to deliver high-quality work against the approved brief, budget, timeline, and brand standards.
• Oversee asset selection, review, routing, retouching and editing needs, version control, usage rights, and final delivery for digital, social, retail, e-commerce, sales, and other marketing channels.
• Maintain production standards and quality-control checkpoints to ensure content is accurate, complete, and ready for use.
• Own marketing literature and print production workflows, including project intake, proofreading, quality control, final-file readiness, printer handoff, vendor coordination, inventory considerations, and delivery to required locations.
• Manage print and production partners, estimates, schedules, and final outputs to ensure quality, cost effectiveness, and on-time delivery.
• Own and optimize Trex's DAM platform and content library, including asset organization, taxonomy, metadata, governance, usage rights, version control, archival processes, and user access.

Requirements

• 8+ years of experience in creative production, marketing operations, content operations, integrated project management, DAM administration, or a related field.
• Proven experience owning photography, video, print, marketing literature, and digital asset workflows from planning through final delivery and ongoing management.
• Proven success leading complex, cross-functional marketing initiatives or product launches with multiple workstreams, stakeholders, deadlines, budgets, and dependencies.
• Experience building production and project plans, managing agencies and vendors, mitigating risk, and maintaining quality across concurrent priorities.
• Hands-on knowledge of DAM platforms, asset governance, metadata, rights management, version control, and content lifecycle practices.
• Strong written and verbal communication skills, with the ability to create clarity, influence stakeholders, and hold teams accountable without direct authority.
• Exceptional organization, attention to detail, creative judgment, and problem-solving skills in a fast-paced environment.
• Ability to travel as needed to support photoshoots, productions, events, and other business priorities.

Preferred

• Experience supporting consumer brands, building products, home improvement, durable goods, or multi-channel retail environments.
• Familiarity with project management and workflow platforms, DAM systems, and Adobe Creative Suite, particularly InDesign and Photoshop.
• Understanding of photography, video, visual storytelling, branding, prepress, print production, and content production best practices.
• Project management certification or formal training, such as PMP, CAPM, or equivalent, is a plus but not required.

Benefits

• Time Off: We’ll give you paid holidays and paid vacation.
• Health, Dental, and Vision Insurance: Choose from a variety of options. We’ll cover a generous share of the cost. Plus, you can earn lower rates through our wellness program.
• 401(k) With Company Match: Save for your retirement and we’ll match it dollar for dollar.
• Tuition Reimbursement: We’re all about lifting each other to the next level. When you’re ready to get the degree, we’ll pick up part of the tab.
• Training and Education: We offer dozens of options to boost your performance – both online and on-site nearby.
• Stock Purchase Program: Invest in Trex at a discounted price.
• Employee Discount Program: When you make the World’s No. 1 Decking Brand, you’ll probably want to enjoy the finished product yourself. We’ll give you a discount.