Responsibilities

• Own and continuously improve end-to-end creative intake, prioritization, planning, and delivery processes.
• Manage and optimize Monday.com workspaces, automations, dashboards, forms, dependencies, and reporting.
• Define and evolve SLAs, governance, review cycles, and scalable operational frameworks.
• Ensure projects move efficiently from intake through delivery while maintaining quality and realistic timelines.
• Partner with Creative leadership to identify bottlenecks and implement process improvements.
• Support capacity planning, resource allocation, workload balancing, and production forecasting across multiple creative disciplines.
• Track risks, dependencies, blockers, and delivery timelines for high-priority initiatives.
• Coordinate operational readiness for integrated campaigns, product launches, executive programs, and events.
• Manage external agencies, freelancers, and production vendors, including onboarding and operational coordination.
• Identify opportunities to streamline creative operations through AI and automation.

Requirements

• 5+ years of experience in Creative Operations, Marketing Operations, Program Management, Production Management, or similar roles.
• Experience working closely with in-house creative teams, including Brand, Design, Video, Web, or Content organizations.
• Advanced experience with Monday.com, including workflows, automations, dashboards, forms, and reporting.
• Strong understanding of creative production lifecycles across digital campaigns, video, web, events, and integrated marketing.
• Excellent organizational, communication, and stakeholder management skills.
• Proven ability to manage multiple high-priority initiatives in fast-moving environments.
• Experience building scalable operational processes and driving continuous improvement.
• Comfort working independently with minimal direction and navigating ambiguity.
• Experience implementing AI-powered workflows or automations within creative or marketing organizations.
• Hands-on familiarity with tools such as Figma, Frame.io, Canva, Adobe Creative Cloud, DAM platforms, and modern AI tools (for example, ChatGPT, Claude, Midjourney, Runway, Veo, or similar platforms).

Benefits

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
• 401K match and ESPP
• Paid time off and paid sick leave
• Paid parental and pregnancy leave and new parent gift boxes
• Family-forming benefits (IVF, Preservation, Adoption etc.)
• Emergency backup care (Child/Adult/Pets)
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation and estate planning
• Employee bonus referral program