Creative Operations Manager - Marketing - Lakeland

Lakeland, FL (On-site)

$90K/yr – $135K/yrSenior Level5+ years expFull time

Posted 3 days ago

Job Summary

Own Creative operations and project management across non-campaign and outsourced work, guiding resourcing, workflow optimization, and cross-functional collaboration to deliver timely, high-quality creative assets.

  • Own end-to-end project delivery and timelines
  • Coordinate resource planning and capacity forecasting
  • Lead development of SOPs and training for Creative teams

Job Description

Responsibilities

  • Manage non-campaign, creative-led projects by assigning work based on bandwidth and expertise, developing realistic timelines, establishing deliverables, and overseeing completion and delivery.
  • Support creative resourcing, capacity planning, and utilization using Workfront and other available data sources to identify bandwidth needs and forecast congestion points.
  • Lead or coordinate Creative activities such as Retail Operations Conference support, Creative department meetings, brand updates, logo redesigns, creative audits, creative case studies, award submissions, and quarterly creative reviews.
  • Serve as the primary liaison between Creative project stakeholders by providing updates, managing expectations, setting agendas, and facilitating collaboration.
  • Assist with select outsourced agency work, including coordination of deliverables and timelines, socializing assets for review and approval, consolidating feedback, and ensuring final assets are delivered on time.
  • Develop or refine workflows and processes for Creative teams in partnership with Marketing Operations leadership.
  • Create SOPs, templates, forms, and tools that streamline routine tasks, requests, and Creative operations.
  • Develop and lead training through decks, videos, and/or in-person sessions, when appropriate.

Requirements

  • Bachelor’s degree in Marketing, Advertising, or Communications field, or equivalent experience
  • 5 years’ experience as a Project Manager or Account Leadership position in a creative, marketing, or advertising department or agency
  • Thorough knowledge of creative processes, timelines, and workload impacts
  • Strong knowledge of creative associate resources’ skill sets, capabilities, and capacity
  • Knowledge of external creative resources and their expertise and capabilities (e.g., advertising agencies, design firms, production suppliers)
  • Knowledge of Publix marketing objectives, brand identity standards, positioning statements, and corporate strategy
  • Knowledge of communication channels including television, radio, environmental signage, point of purchase, out of home, digital video, social media, email, and web
  • Knowledge of current creative trends in the retail industry relative to each of the design/creative disciplines
  • Exceptional project management skills
  • Knowledge of training and development methods and best practices for creative individuals

Preferred

  • Master’s Degree in Business, Marketing, Advertising, or Communications field, or equivalent experience
  • 7 years’ experience as a Project Manager or Account Leadership position in a creative, marketing, or advertising department or agency

Benefits

  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health, dental and vision plans
  • Paid Time Off
  • Paid Parental Leave
  • Short- and long-term disability insurance
  • Tuition reimbursement
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Visit our website to see all of our benefits: https://jobs.publix.com/benefits/
Publix Super Markets logo

Publix Super Markets

3.8 Glassdoor

Founded in 1930, Publix Super Markets is the largest and fastest-growing employee-owned supermarket chain in the United States. Publix employs over 200,000 associates. We are privately-owned, hold no long-term debt, have avoided layoffs, and continue to grow year after year. Publix and our associates excel in community involvement, volunteerism and environmental sustainability. Having an inclusive working environment makes our company—and our community—better. We value the fresh ideas and unique perspectives that each associate provides. We make it a priority to employ and work with qualified and talented people, which includes associates from many backgrounds, cultures, abilities, and ethnicities.

Founded in 1930
Lakeland, Florida, USA
84K employees (1,567 in marketing)
67% recommend to a friend
69% CEO approval

Salaries

Posted range

$90K/yr – $135K/yr

Taken straight from the job posting.

See all Publix Super Markets salaries

Traffic Signals

Monthly Visitors
18.5M
Monthly Google Ads Budget
$621.1K
Traffic Source Mix
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34.1%
Direct
61.2%
Referral
3.3%
Social
0.6%
Paid
0.6%

Headcount Trend

Current headcount: ~84.7K

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Creative Operations Manager - Marketing - Lakeland

Publix Super Markets · Lakeland, FL · On-site