Responsibilities

• Account Management
• - Own day-to-day client communications, maintaining alignment on goals, timelines, and deliverables
• - Anticipate client needs, questions, and pressure points—proactively providing solutions, updates, and strategic guidance
• - Build strong client relationships by understanding their internal processes, priorities, and decision-making dynamics
• - Lead client meetings with clear agendas (shared 24hrs in advance), defined outcomes, and actionable next steps
• - Act as a trusted partner—balancing advocacy for the client with stewardship of the creative process and team bandwidth
• Project Management
• - Lead internal team alignment across all workstreams, ensuring clarity on priorities, timelines, and deliverables
• - Translate client needs into clear internal direction, connecting strategy to execution across departments
• - Build and manage detailed workback schedules, anticipating dependencies and mitigating risks early

Requirements

• 5–8 years of account and/or project management experience within a production studio, agency, or similar environment
• Strong ability to anticipate needs, think ahead, and proactively solve problems before they arise
• Deep understanding of client dynamics, including how to navigate stakeholders, priorities, and internal processes
• Excellent verbal and written communication skills, with the ability to lead conversations confidently and clearly
• Highly organized with exceptional attention to detail and ability to manage multiple projects simultaneously
• Proven ability to operate with autonomy, especially in remote environments
• Strong problem-solving skills across communication, logistics, scheduling, and production workflows
• Baseline technical knowledge across production, post-production, and creator marketing pipelines
• High level of drive, ownership, and initiative—you don’t wait for direction, you create momentum

Preferred

• Preferred Experience
• - Producing social-first, creator-led, and YouTube content programs
• - Managing multiple productions simultaneously across various stages of development and execution
• - Overseeing content shoots, post-production workflows, and asset delivery processes
• - Working directly with creators, influencers, talent, production crews, and editorial teams
• - Building integrated content programs that span paid, owned, earned, and partnership channels
• - Developing workback schedules, production plans, and resource forecasts for high-volume content pipelines
• - Understanding platform best practices across YouTube, TikTok, Instagram, and emerging social channels
• - Managing production budgets, timelines, vendors, and cross-functional teams

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Unlimited Paid Time Off (in addition to Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home/Hybrid Days