Company Description

LAZY BOY AGENCY is a creative agency focused on delivering bold, innovative, and culturally aware brand experiences. The agency partners with clients to develop memorable campaigns, visual identities, and digital content that stand out in competitive markets. With a collaborative, design-forward approach, LAZY BOY AGENCY emphasizes storytelling, originality, and high production value across all projects. Team members work closely with clients and internal creatives to turn ideas into impactful, high-quality work. The agency values experimentation, clear communication, and a supportive environment where creative professionals can grow.

Role Description

Lazy Boy Agency is looking for a Creative Operations Manager to cover our Creative Operations lead during a maternity leave. In this role, you will own the day-to-day tactical execution of creative projects across a range of channels, keeping work moving from intake through delivery.

You will work closely with creative team members, freelancers, and project requestors to keep every project scoped, resourced, and on schedule. This role requires sharp attention to detail and the kind of problem-solving that turns any curveball into a manageable next step.

You are proactive, organized, and steady under pressure, and you keep the team moving forward even when timelines get tight.

Beyond traditional project management, this person will help scale the creative organization by tightening workflows, improving visibility across projects, and bringing automation and AI-powered tools into how the team works.

The ideal candidate pairs operational rigor with genuine curiosity about emerging technologies. They have experience partnering closely with designers, writers, video producers, and marketers, and know how to balance business priorities with creative excellence.

Responsibilities

Resourcing & Trafficking

• Own resource allocation across active tasks and projects using the team's capacity tracker
• Manage the project kanban board and daily team task list to keep work moving on schedule

Project Scoping

• Partner with project requestors early in the process to align on goals, constraints, and success criteria
• Translate requests into clear, actionable deliverables for the creative team
• Review creative briefs prior to kickoff to confirm scope, timing, and resourcing are aligned

Timeline & Project Management

• Build and maintain project timelines from kickoff through final delivery
• Maintain deliverable trackers to ensure status visibility across stakeholders

Operations & Infrastructure

• Manage and maintain the internal creative share drive
• Develop project estimates for incoming creative requests
• Track and reconcile creative budgets on a monthly cadence
• Maintain and expand the team's freelancer network for scalable resourcing

Qualifications

• 6+ years of experience as a program manager or senior producer working with a creative team in a creative or marketing agency environment
• Knowledge of creative and production processes across design, copywriting, video, and digital content, and the ability to anticipate operational needs.
• Excellent written and verbal communication skills, including the ability to translate complex project requirements into clear, actionable plans.
• Comfortable prioritizing competing needs and keeping projects moving without losing sight of quality
• Hands-on experience applying AI and automation in creative contexts (e.g., content generation, workflow automation, performance tracking); Claude experience a plus
• Skilled at earning trust with creatives in a fast-moving, ambiguous environment
• Comfortable working in a remote environment and across different timezones
• Experience managing freelancer relationships and budgets is a strong plus
• Bachelor’s degree in Business, Communications, Marketing, Project Management, or a related field, or equivalent professional experience.

Details

Contract length: September 7,2026 - February 26, 2027

Location: Remote

Pay Rate: $75/hr, 32 hrs/week, W2