THE OPPORTUNITY: Creative Operations Manager

REPORTS TO: Creative Director

LOCATION: Los Angeles, CA (in-office 4 days per week)

Headquartered in Los Angeles, CA with an office in New York, NY, Birdy Grey supports remote work for hybrid roles. This role is based in our Los Angeles office and requires in-office presence four (4) days per week. This role is not eligible for visa sponsorship. #LI-Onsite

Birdy Grey is looking for a highly organized Creative Operations Manager to be the operational backbone of our Creative team. This hybrid role blends office management, creative production, and project management. The right person is equally comfortable producing a photo shoot, building a project tracker, restocking the studio, and shipping an influencer package out the door. You'll bring calm, structure, and momentum to a fast-paced, creative environment, and partner closely with the Creative Director to keep the studio running and the work moving forward

SCOPE OF RESPONSIBILITIES:

• Own cross-functional communication across Creative, PD, TD, Marketing, and Post Production teams to ensure alignment on shoot dates, sample readiness, launch timelines, image handoffs, and production milestones
• Manage all production-related sample coordination including requesting, tracking, organizing, prepping, steaming, and helping ensure color benchmarks and bulk-approved fabrics are delivered accurately and on time
• Support all photo and video productions (PDP, lifestyle, social, marketing, AI) from pre-production through execution
• Be hands-on during shoot days by assisting with styling, changing models, organizing looks, prepping racks, and maintaining efficient on-set operations
• Manage shoot asset workflows including shot lists, image uploads, Asana tracking, and image reviews to ensure all final imagery accurately represents the garment, color, fit, and overall product details
• Capture on-model and mannequin imagery for AI workflows using photography guidelines and iPhone capture standards
• Coordinate shoot logistics including models, vendors, props, locations, catering, staffing, schedules, and overall day-of production needs
• Manage shoot budgets, track production expenses, secure competitive rates, and help ensure productions stay on budget
• Coordinate model castings and help maintain organized talent/vendor relationships and records
• Manage production paperwork including contracts, invoices, W9s, and production-related documentation
• Collaborate closely with the Creative Director to execute creative shoots and support overall production planning
• Communicate editing notes, sample issues, and post-production feedback immediately following shoots
• Manage influencer, PR, and UGC sample sends as needed
• Own real wedding image outreach, organization, follow-through, rights management, and usage workflows
• Help improve and maintain organized, scalable creative production and operational processes
• Oversee day-to-day LA office operations including mail/packages, supplies, snacks, onboarding setup, parking passes, donations, and vendor coordination
• Assist with invoice tracking, expense management, and production-related administrative support

QUALIFICATIONS:

• 4-6+ years of experience in creative production, project management, studio management, office operations, or related fields
• Highly organized with strong attention to detail and follow-through
• Ability to manage multiple projects and shifting priorities in a fast-paced environment
• Strong communication and cross-functional collaboration skills
• Comfortable balancing both creative production and operational responsibilities
• Experience in fashion, e-commerce, lifestyle, or startup environments preferred
• Familiarity with Asana, Google Suite, Slack, Dropbox, and production workflows preferred
• Positive, proactive, solutions-oriented mindset with willingness to jump into all areas of support as needed