Responsibilities

• Own and evolve the Creative PM operating model—including capacity planning, workload management, prioritization frameworks, intake processes, creative resourcing models, workflow SOPs, and the tools and systems (e.g., Asana, monday.com, Airtable) that enable visibility, alignment, and effective delivery across the creative & marketing organization
• Build and maintain end-to-end campaign workflows ensuring timelines are grounded in reality, handoffs are clean, and all cross-functional partners have a shared understanding of process, roles, and what 'done' looks like
• Establish and optimize review and approval processes that reduce friction, create early creative alignment, and protect the team's ability to deliver quality work on schedule
• Directly manage the Creative Project Management sub-team—developing talent, maintaining strong team culture, and ensuring delivery excellence
• Mentor and develop the Creative PM team's project management capabilities, operational thinking, stakeholder management, and ability to influence cross-functional partners
• Partner with the Director, Global PM on headcount planning, onboarding, and the ongoing evolution of the Creative PM team's structure as the business scales
• Partner with Marketing and Brand teams to ensure campaign strategies and business goals translate into clear, actionable creative briefs that reflect team capacity, delivery requirements, and creative standards
• Serve as the operational bridge between regional and global creative workstreams, ensuring market-specific adaptations align with global brand standards and process
• Drive weekly and bi-weekly creative cadence meetings, ensuring the right people are aligned, blockers are surfaced early, and decisions are made at the right level
• Manage end-to-end creative freelancer and contractor operations—including talent sourcing coordination, interview processes, contract execution (direct and agency-supported), and budget tracking—to ensure timely onboarding, resource continuity, and spend within plan

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Advertising, or related field
• 7+ years in creative operations, project management, or marketing operations within a consumer brand (footwear/apparel/sportswear preferred)
• Strong brand experience operating effectively in complex, matrixed, global organizations
• Experience building and scaling creative operations systems—including infrastructure, workflows, governance models, and tools to enable team growth and operational maturity
• 3+ years of direct people management experience leading a project management or creative operations team
• Proven track record managing internal creative studios and external agency/vendor partnerships within a global brand environment
• Experience defining operational KPIs, establishing reporting cadences, and using insights to drive decision-making and continuous improvement
• Strong communication and interpersonal skills with the ability to influence, educate, and gain alignment across cross-functional stakeholders
• Ability to lead through influence without authority—building trust through credibility, clarity, and calm problem-solving
• Creative empathy and understanding of the rhythm, culture, and ways of working within creative teams

Preferred

• PMP certification a plus
• Background in campaign development, content creation, or brand marketing ops strongly preferred
• Experience with DAM systems preferred

Benefits

• Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
• Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
• Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
• Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
• Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.