Responsibilities

• Expertly collaborate with internal business marketing partners and the inter-agency team to understand end-consumer needs and the holistic customer journey.
• Provide end-to-end creative and design leadership across high-priority American Express initiatives, owning the vision, quality, and execution of card and physical design experiences.
• Design and oversee breakthrough, integrated creative work across digital and physical touchpoints, with a strong emphasis on print, packaging, and tactile brand expressions.
• Serve as a print and physical design expert, with deep knowledge of packaging, brand identity systems, materials, finishes, and manufacturing processes.
• Demonstrate expert-level knowledge of color systems, including Pantone, with a strong understanding of how color translates across materials, finishes, and print processes.
• Collaborate with production teams throughout the creative process to ensure seamless delivery of assets across digital and print mediums.
• Partner closely with print production teams and external vendors throughout the creative process, including proofing, press checks, and on-press approvals, to ensure the highest level of craft, quality, and consistency.
• Bring an external, innovative point of view to the work—actively seeking inspiration from culture, design, technology, and industry trends to push creative thinking forward.
• Elevate the quality and craft of the work across the team, with a focus on developing and uplifting junior team members.

Requirements

• 6+ years of professional design experience at a leading creative agency or in-house brand environment, with a strong focus on print, packaging, and physical design.
• 2+ years of experience managing and mentoring designers, providing creative oversight for large-scale, complex design initiatives.
• A meticulous eye for detail and a passion for design excellence.
• Demonstrated expertise in print production, including hands-on experience with proofing, press checks, and vendor collaboration; on-press experience is required.
• An award-winning portfolio that includes holistic campaign creation and implementation across digital, traditional, and experiential mediums.
• A strong sense of curiosity and drive to continuously learn, evolve, and elevate both personal craft and team output.
• Expert knowledge of Adobe Creative Suite, especially Photoshop. Proficiency with motion-based programs including After Effects and Cinema 4D is strongly preferred.
• Strong experience creating and presenting executive-level presentations, with the ability to clearly articulate creative ideas, design thinking, and strategic intent to diverse audiences.
• Ability to work with a Project Management tool (e.g., Workfront) and juggle multiple projects at once.
• Employment eligibility to work in the United States is required.

Preferred

• Proficiency with motion-based programs including After Effects and Cinema 4D is strongly preferred.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities