Responsibilities

• Own creative effectiveness and quality across ERM Shelton’s market-facing work—rooted in research insights, on strategy, and built to achieve client objectives.
• Translate client business strategies into compelling creative solutions that drive audience engagement and measurable business results.
• Establish quantifiable goals and track progress by identifying the metrics that matter most to each client and partnering across Account, Research, and Creative to deliver against them.
• Lead, mentor, and grow high-performing teams, including developing junior talent and supervising senior leaders responsible for narrative, ESG content, and digital performance.
• Elevate trust and credibility—internally and externally—by delivering carefully crafted work that is thoughtfully reviewed before client presentation and withstands scrutiny in a sustainability context.
• Interpret our clients’ business strategies into effective creative solutions.
• Maintain a thorough understanding of each client’s market, key audiences, and available channels through which to reach them.
• Partner with Account Management to make smart recommendations based on research insights and universal truths—and create great work that helps achieve clients’ goals and maintains a strong image for both ERM Shelton and our clients.
• Build strong and trusted relationships internally and externally.
• Represent the agency at meetings, sometimes serving in the lead role to facilitate the creation of Communication Constructs or to pitch a strategy or concept—including presenting recommendations to clients.

Requirements

• Degree in advertising, marketing, communications, or related field
• 5+ years of experience in marketing/advertising
• Ability to interpret clients’ business strategies into effective creative solutions
• Ability to maintain a thorough understanding of each client’s market, key audiences, and available channels
• Ability to oversee the creation of creative campaigns, as well as long-form communications tools such as Sustainability Reports, white papers, and sales collateral
• Ability to manage multiple, disparate work streams by effectively managing a team of qualified directors
• Ability to identify and monitor key metrics, establish specific and quantifiable goals, and monitor progress toward those goals
• Ability to foster trust and collaboration while also challenging teams to grow
• Strong capability in selling through bold ideas and bringing new ideas beyond what clients or internal teams asked for
• Strong presentation skills, including captivating your audience during a presentation

Preferred

• Agency experience very highly preferred, especially within a smaller agency
• Sustainability subject matter expertise (not required, but ideal)