Responsibilities

• Own and proactively shape the Product Solutions communications strategy and roadmap to address evolving business needs and influence functional direction.
• Set the overall communications direction for Product Solutions, ensuring messaging is aligned, integrated, and effective across Agency Field Engagement, Sales Strategy, and Product Solutions.
• Establish communications standards, best practices, target audiences, timing, desired actions, and success measures to guide consistent, high-impact execution.
• Serve as the communications subject matter expert for Product Solutions, providing strategic counsel and thought leadership to business partners and senior stakeholders.
• Draft clear, compelling communications and coordinate distribution across appropriate channels.
• Continuously assess communications effectiveness and identify opportunities to streamline, consolidate, and elevate the function’s impact.
• Advocate for field relevance, clarity, and practical usability while ensuring communications reinforce broader Product Solutions priorities and strategic objectives.
• Analyze insights and performance indicators to refine communications and improve impact over time.
• Leverage feedback, best practices, and subject matter expertise to deliver best-in-class communications support.

Requirements

• Bachelor’s in Business, Communications, Marketing or related field.
• 8-10 years of corporate or business communications experience, with at least 5 years of in-house experience at a Fortune 500. company required, preferably in the financial services industry.
• Excellent writing, listening, presentation and communications skills.
• Excellent organizational skills with strong attention to detail.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Ability to evaluate competing initiatives and prioritize communications that amplify the most important messages in alignment with strategic business priorities.
• Demonstrated ability to gather, synthesize, and analyze data to develop insights, inform strategic decision-making, and deliver actionable recommendations.
• Ability to navigate a complex organization and operate within ambiguity is a must.

Preferred

• Comfort using AI tools to enhance productivity, generate insights, and support high-quality strategic work.
• Demonstrated track record of achievement and excellence in a world-class organization.
• Collaborative team player with executive presence and experience participating in and managing cross-functional projects.
• Proactive client relationship manager, with experience providing advice and counsel to senior stakeholders.
• Experience with change management and culture change initiatives.

Benefits

• We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .