Coordinator Marketing Support

Las Vegas, NV (On-site)

Salary Not AvailableEntry LevelFull time

Posted 3 days ago

Job Summary

Own the guest tour reservations process and act as the central communications hub for Hotel Marketing and In-House teams, coordinating tour flow and serving as the first point of contact for Marketing and In-House staff.

  • Coordinate tour flow across Marketing departments
  • Serve as the primary contact for Marketing and In-House team members
  • Record reservations accurately in the system

Job Description

Responsibilities

  • Accurately recording guest tour presentation reservations in the system for the Hotel Marketing and In-House Teams.
  • First point of contact for the Marketing and In-House Team Members.
  • Assist Marketing Management in monitoring and advising tour flow and is the central hub of communication with all the Marketing Departments, including but not limited to: Hotel Marketing, In-House Marketing, Gifting, and Hosts.

Requirements

  • Computer literate with excellent typing skills, 10-key preferred
  • Proficient with Microsoft Office including Excel and Outlook
  • Experience answering phones with phenomenal customer service
  • Ability to multitask while remaining detail-oriented
  • Excellent job attendance
  • Night Shift - able to work nights

Preferred

  • Previous Timeshare Experience is a plus
  • Previous High-End/Luxury Customer Service Experience

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)

Salaries

Marketing Coordinator median pay in the United States

$60K/yr

Most pay falls between $52K and $69K. Based on 921 salaries.

See all Hilton Grand Vacations salaries

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

Coordinator Marketing Support

Hilton Grand Vacations · Las Vegas, NV · On-site