Content Production Manager (13027, Grade 28)

Responsibilities

• The Content/Editorial Unit Manager is responsible for:
• Team Leadership & Supervision: Manage and supervise Content/Editorial Unit staff, assign projects, establish priorities and deadlines, monitor workloads, provide editorial guidance and feedback, and support staff development and performance.
• Editorial & Content Management: Lead the development, editing, review, and delivery of Department-wide content, ensuring communications are accurate, engaging, accessible, audience-focused, and aligned with Department messaging and brand standards.
• Project & Workflow Management: Oversee projects from intake through completion, including defining scope, establishing timelines, assigning resources, coordinating reviews and approvals, and ensuring projects are completed on time and within established PACE service standards.
• Strategic Content Planning: Work with PACE leadership and Department divisions to identify communications needs, establish editorial priorities, maintain content calendars, and proactively develop stories highlighting Department programs, services, accomplishments, and community impact.
• Stakeholder Communication: Maintain clear communication with PACE leadership, Department staff, subject-matter experts, and other stakeholders to establish expectations, gather information, provide project updates, and resolve content or production issues.
• Quality Assurance & Brand Standards: Provide editorial oversight and quality control to ensure content meets professional writing, accessibility, plain-language, accuracy, and Department brand standards.
• Resource & Budget Management: Manage staff capacity and project resources and, when applicable, support budgets, contracts, vendors, and expenditures associated with editorial and content-production services.
• Problem Solving & Prioritization: Identify project risks, competing priorities, resource limitations, and production challenges; implement solutions and elevate issues to PACE leadership when necessary.
• Tools & Technology: Utilize project management, content management, collaboration, analytics, and emerging communications technologies to improve workflow, productivity, content development, and project tracking.

Requirements

• Bachelor's Degree in Communications, Journalism, Public Relations, English, Political Science, Marketing or any related field.
• Four (4) years of experience in journalism, marketing, or public affairs.
• An equivalent combination of education and experience may be substituted, which together total eight (8) years.
• Must have strong writing, proofreading, and editing skills and experience.
• Proficiency in Microsoft Office Suite, project management software
• Demonstrated ability to:
• Manage a high-volume communications environment.
• Supervise Editorial Content Unit
• Manage competing deadlines and organizational priorities.
• Write and edit complex information for diverse audiences.

Preferred

• Bachelor's Degree in Communications, Journalism, Public Relations, English, Political Science, Marketing or any related field.
• Four (4) years of experience in journalism, marketing, or public affairs.
• An equivalent combination of education and experience may be substituted, which together total eight (8) years.
• May require a valid driver's license in accordance with both State and Commission rules and regulations. Driver’s license must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee’s ability to drive Commission vehicles or perform driving duties required of their position.