Jamella is looking for a Content Operations Manager to act as the primary lead across all teams. This person will oversee all forms of content, team performance, high-level strategy, and ensure everything runs smoothly.

You’ll be responsible for managing people, projects, and priorities across multiple categories including YouTube, affiliates, brand deals, management, and overall content strategy.

Team & Leadership

• Manage and oversee all team members across Jamella (producers, affiliate managers, contractors, etc.)
• Run HR-related functions: onboarding, performance tracking, feedback, PTO, team structure etc.
• Track output, timelines, and team efficiency 
• Identify bottlenecks and optimize workflows
• Report directly to leadership with clear updates

Content & Project Operations

• Oversee all content operations and timelines to ensure efficiency and high performance
• Ensure all projects are on track across multiple content streams
• Step in to fill gaps or unblock issues when needed
• Work with external teams to negotiate, organize, and deliver all brand deals
• Coordinate and manage teams across (but not limited to):
• YouTube, Instagram, Tiktok, and other platforms 
• Affiliate marketing
• Brand deals / partnerships

• Proven experience managing teams or people in a workplace setting
• Strong project management and operational skills
• Experience in content, media, or creator-led businesses 
• Ability to manage multiple projects simultaneously
• High ownership mindset - comfortable acting as the “operator” of the projects assigned
• Strong communication and leadership skills
• Dependable, proactive, and highly organized 

• 2-5 years of experience in management, operations, or the content creation space
• Knowledge of Frame.io, Dropbox, Slack, Google Suite, Youtube Studio, LTK, ShopMy, Instagram, Tiktok (ideal but not all are required)
• Familiarity with management or team leading in a digitally creative workplace
• High proficiency with communication, organization, and ownership

• Fast-growing, female founded brand
• Hands on role with visibility into all aspects of content creation and affiliate marketing
• Collaborative, creative and supportive team environment 



• Hybrid work schedule
• 401K matching
• PTO
• Healthcare Stipend
• 6 weeks Paid Parental Leave
• Fun, Collaborative work environment
• Dog friendly office