Content Operations Manager

Burbank, CA (Hybrid)

$123K/yr – $169K/yrSenior Level5+ years expFull time

Posted 7 hrs ago

Job Summary

Own and drive the global content planning and AI-enabled orchestration across social, digital, and CRM, establishing governance, scalable workflows, and cross-channel activation programs while continuously evaluating tools to boost efficiency and scalability.

  • Lead global content calendar governance and adoption across regions
  • Design AI-assisted workflows, tagging, and metadata strategies for planning and orchestration
  • Coordinate cross-channel activation and asset distribution with stakeholders

Job Description

Responsibilities

  • Global Content Calendar & Planning Infrastructure
  • - Manage and maintain Dolby's Global Content Calendar as a centralized planning system across Global and Regional Social, Digital, and CRM teams.
  • - Establish governance, standards, and operating cadences that support consistent calendar adoption and usage.
  • - Develop scalable planning frameworks that support campaign launches, always-on programs, and regional activations.
  • - Utilize automation and AI-assisted planning tools to improve visibility, conflict identification, sequencing, and readiness tracking.
  • AI-Enabled Workflow Design & Orchestration
  • - Design and implement AI-assisted workflows that support content planning, tagging, metadata generation, summarization, sequencing, and cross-channel coordination.
  • - Develop shared prompt frameworks, templates, and playbooks that support consistent AI adoption across teams and regions.
  • - Partner with Digital and Platform teams to integrate AI capabilities into content planning and orchestration systems.
  • - Continuously evaluate emerging tools and technologies to improve operational efficiency, effectiveness, and scalability.

Requirements

  • 5+ years of experience in content operations, marketing operations, content strategy, program management, or a related field within a global, multi-team organization.
  • Experience managing a global content calendar, planning system, or similar cross-functional process adopted by multiple teams and stakeholders.
  • Experience designing and implementing AI-assisted workflows, including content tagging, metadata generation, summarization, sequencing, or related content operations processes.
  • Experience developing scalable workflows and practices that can be adopted across teams is preferred.
  • Strong systems-thinking skills, with the ability to develop governance models, operating cadences, documentation, and playbooks that support consistency and scalability across markets and teams.
  • Experience collaborating across Social, Digital, CRM, Regional Marketing, and other cross-functional teams, translating diverse requirements and dependencies into actionable plans.
  • Experience partnering with Legal, IT, Information Security, Compliance, or related stakeholders to support the responsible adoption of new technologies and translate requirements into practical guidance for teams.
  • Strong analytical skills, including experience measuring operational effectiveness through metrics such as lead time, asset reuse, planning accuracy, and activation effectiveness, and applying findings to improve processes.
  • Experience leveraging automation, low-code/no-code platforms, or workflow optimization tools to improve efficiency, reduce manual work, and enhance team productivity.
  • Ability to work effectively in an operational leadership role, enabling creative, marketing, and channel teams through strong planning, coordination, and execution support.

Preferred

  • Experience supporting regional, matrixed, or distributed marketing organizations is preferred.
  • Experience developing scalable workflows and practices that can be adopted across teams is preferred.

Benefits

  • Flex Work approach that is truly flexible to support where, when, and how you do your best work.
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Dolby

3.8 Glassdoor

We're the rain on the roof in a movie. The music flowing through your earbuds when you're at the gym. The footsteps lurking behind you in a video game. The voice of a colleague on a call who seems to be right next to you. The sight of a breathtakingly bright and vivid sunset on your TV.Making experiences come alive through technology is what we do. It's been our mission since day one.It began with our founder, Ray Dolby, a visionary scientist and inventor. As a young engineer and music lover, he was driven to improve the listening experience. And with that simple motivation, plus countless hours of experimentation, he created a solution—a solution that was elegant and practical, highly sophisticated, and wholly devoted to the artist's vision. Even as we've become a global company, Dolby Laboratories continues to reflect Ray Dolby's values. Here, science meets art. And high tech goes far beyond computer code.Founded in 1965 and headquartered in San Francisco, Dolby has grown into a leading global innovator and developer of audio, imaging and voice technologies for cinema, home theaters, PCs, mobile phones, and games. Our products include Dolby Digital Plus, TrueHD, Dolby Voice, Dolby Atmos and Dolby Vision. Today, over 2,000 individuals around the globe share their talents and energy to enable the most immersive experiences that technology can deliver.

Founded in 1965
San Francisco, California, USA
2K employees (221 in marketing)
71% recommend to a friend
62% CEO approval

Salaries

Posted range

$123K/yr – $169K/yr

Taken straight from the job posting.

See all Dolby salaries

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Content Operations Manager

Dolby · Burbank, CA · Hybrid