Responsibilities

• Requestor Relationship Management. Serve as the primary point of contact for requestors within the IDC and across AWS Marketing, managing expectations, communicating project status, and building trusted partnerships.
• Conduct discovery calls to align on creative asks, refine project artifacts (Creative Brief, Bill of Materials), and confirm scope before moving into production
• Present tactical approaches, and business rationale to stakeholders and leadership — including documents reviewed at the Manager/Director level
• Project Coordination & Workflow Management
• Manage end-to-end project timelines, resource allocation, and deliverable schedules across multiple concurrent IDP campaigns
• Establish workback schedules during the Confirmation stage to achieve on-time delivery across all content tiers
• Cross-Functional Team Leadership
• Coordinate between creative, strategy, IDP v-teams, and technical teams to ensure alignment on project goals, timelines, and quality standards
• Coordinate creative disciplines across video production, UX design, graphic design, and copywriting.
• Serve as the single-threaded production partner for assigned IDP programs — the most familiar person with content, project nuances, contracts, and talent commitments

Requirements

• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Knowledge of Adobe design programs including Photoshop, Illustrator, InDesign
• 4+ years of experience in creative production, content production management, or program management in a marketing or agency environment
• 3+ years of hands-on experience in video production, UX design, graphic design, or a related creative discipline
• Proven track record managing creative deliverables for marketing campaigns ranging from $25K to $500K

Preferred

• 1+ years of B2B environment experience
• Experience defining the workflow within a marketing, production, or creative department or company
• Experience leading cross-functional teams to drive marketing initiatives world-wide
• Understanding of digital marketing content types including eBooks, paid media, email campaigns, display ads, and video content

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching, paid time off, and parental leave
• Sign-on payments and restricted stock units (RSUs)