Content Manager

Responsibilities

• Leads in the delivery of outstanding creative and results, working collaboratively within a cross-disciplinary team and environment (content writers, strategists, and editors) to ensure creative work is on-brand and standing out to research the intended audience
• Oversees and guides all content strategy and content production on the team for clients
• Guides junior and mid-level content specialists and editors with insightful feedback and leadership. Ensures that creative projects ultimately meet business needs, helping shepherd the work of other creatives toward that goal
• Develops the team by regularly meeting with direct reports (weekly 1:1s, career and performance reviews, helping to resolve conflicts, addressing concerns, identifying opportunities for growth, etc.)
• Ensures development aligns with TK values and fosters behaviors that have a positive impact on the TK culture
• Delegates work amongst self and other team members with a bigger picture of all the work within sub-department
• Maintains awareness of upcoming macro shifts that will affect the client’s business as well as marketing at large
• Regularly presents to clients and involved in upsells
• Ensures consistency and efficacy of content strategy throughout all creative
• Owns the brand voice story for our clients across all channels maintaining consistency

Preferred

• Agency experience preferred but not required
• A mix of B2B and B2C experience preferred but not required