Content Manager

Responsibilities

• Content Creation and Management - Produce high-quality written content across multiple formats, including thought leadership pieces, editorials, impact stories, web copy, speeches, scripts, and press materials. - Write, edit, lay out, and execute The Miami Foundation’s monthly newsletter. - Develop and execute an email strategy for the Foundation that allows for segmentation and deeper audience engagement, from sequencing to drafting and publishing. - Craft and manage a content strategy (calendar) that reflects the Foundation’s annual goals and calendar of events, beginning with an annual content plan developed in the first quarter. - Manage workflows, timelines, and approvals to ensure content strategies move efficiently from idea to launch, with particular proven ability to manage multiple projects. - Incorporate SEO best practices and accessibility considerations into content planning and review.
• Message and Narrative Development - Translate organizational priorities into clear messaging frameworks and content plans that guide execution across platforms. - Lead major storytelling initiatives (e.g., Give Miami Day), from strategic concept through delivery and evaluation. - Serve as a thought partner to leadership and program teams, helping shape narratives around complex or evolving work. - Collaborate with the Director of Knowledge Leadership to translate research and learning into accessible, engaging content. - Contribute to media strategy through an understanding of Miami’s media ecosystem and opportunities for visibility. - Support leadership and board members with messaging and speechwriting for public engagements. - Execute and refine The Miami Foundation’s voice and ensure consistency of voice, tone, and messaging across all written materials and platforms.
• Collaborative and Cross-Functional Duties - Partner closely with the Marketing Director to align written content with campaigns, visual storytelling, and video projects. - Conduct interviews with funders, partners, nonprofit leaders, and staff to capture insights and impact stories. - Edit and proofread content produced by other teams to strengthen clarity, grammar, and alignment with brand standards. - Work cross-functionally to ensure content is accurate, timely, and designed to maximize engagement and impact. - Build content and storytelling capacity across the organization by providing guidance, tools, and feedback to staff, including standards (such as a messaging guide) that improve content quality and efficiency over time.

Requirements

• 7+ years of marketing or content development experience, with a wide range of writing experience.
• Bachelor's degree or equivalent work-related experience required.
• Writing and content development experience ideally include multiple of the following: Newsletters; Email campaigns; Stories in a variety of storytelling structures; Content for websites and individual webpages, including SEO best practices; Speeches for organizational leaders, with an adept ability to adapt the writing to the speaker’s voice.
• Crafting brand stories for an organization.
• Pitching to media, including editorials, press releases, and talking points for interviews.
• Copyediting content for optimization.
• Effectively collaborating in fast-paced, cross-functional teams/organizations.
• Experience with multiple of the following: Constant Contact, Canva, WordPress, Microsoft 365, and project management tools (e.g., Asana, MS Planner).
• Helping external vendors and junior staff members excel in their roles.
• Ethical and responsible use of LLM/AI as a supplement to (not replacement for) developing original, human-centered content.

Benefits

• We offer a comprehensive and generous benefits package which includes medical, dental, and vision insurance, a 403(b)-retirement plan, flex spending and dependent care accounts, professional development stipend, paid time off, cell phone stipend, gym reimbursement and the opportunity to establish a Staff Donor-Advised Fund (DAF), with a modest match from the Foundation.