Content Director - Hybrid or Remote at Benchmark Mortgage (NMLS #2143) | Plano, TX

Benchmark Mortgage (NMLS #2143)

Content Director - Hybrid or Remote

Plano, TX (Hybrid)

Salary Not AvailableSenior Level7+ years expFull time

Posted 7 weeks ago

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Job Summary

Own brand messaging across marketing and internal comms, drive voice governance, and align with design to support campaigns and executive communications.

Own messaging frameworks and tone that connect brand values to customers and employees.
Coordinate with Creative, Digital, and Marketing leadership to ensure visuals and messaging fit campaign goals.
Lead brand storytelling and content governance across B2C, B2B recruiting, and PR/exec comms.

Job Description

Responsibilities

Lead the creation of clear, compelling, and brand-aligned messaging across all marketing and communication channels.
Establish brand voice guidelines and ensure consistency across platforms.
Contribute to rebrand initiatives by developing refreshed messaging frameworks and tone of voice.
Oversee content strategy for B2C marketing, B2B recruiting, and internal communications.
Drive storytelling that connects brand values to customer and employee experiences.
Partner with Creative, Digital, and Marketing leadership to align messaging with visual design and campaign goals.
Manage internal and external writers, editors, and content partners.
Support executive communications, public relations, and thought leadership efforts.
Other duties as assigned.

Requirements

Minimum of seven (7) years of experience in content strategy, brand communications, or marketing communications.
Mortgage or financial services experience preferred.
Bachelor’s degree in Communications, Marketing, Journalism or a related field or the equivalent years of experience and education combined.
Knowledge of brand management, voice development, and reputation building
Expert ability to create and manage content across multiple formats and platforms
Excellent written, verbal, and presentation skills
Skilled in creating compelling narratives aligned with brand values and mission
Knowledge of SEO, digital analytics, and content performance measurement
Knowledge of integrated communication strategies
Knowledge of design thinking and design elements
Knowledge of use of AI best practices with content creation
Ability to gather and interpret data to inform content and messaging strategies
Proven ability to manage multiple stakeholders and build relationships with cross-functional teams
Proven ability to organize, prioritize and multi-task
Proficient with content management systems and digital publishing platforms
High attention to detail

Preferred

Ideal candidates for this position have an expertise in strategic brand messaging, experience leading major brand transformation initiatives, and excellent communication skills.

Benefits

Medical, dental, and vision insurance
Short-term and long-term disability
401(k) and Roth 401(k) plan and Company match
Company-provided life insurance
8 paid holidays
AND MORE!

Benchmark Mortgage (NMLS #2143)

A community of mortgage professionalsBenchmark is a full-service mortgage banker and seller-servicer. Founded in 1999, the company is headquartered in Plano, TX . We’re licensed in 48 states across the United States and service loans nationwide. We are a community of mortgage professionals that are united by the Benchmark core values - success, relationship, dynamic, excellence, positive attitude. Everything we do comes back to these five defined beliefs. Adhering to these values dictates the way we think, manage our business, and treat our customers, as well as our attitude towards our business partners. We put our customers at the center of everything we do. We want to give them such outstanding service that they will honor us with repeat business and rave about us to their friends, families, and business associates. Moreover, Benchmark is committed to prudent, fair, and responsible lending and mortgage servicing. We believe in providing the customer with the financing that can benefit them, and not harm them.Our accolades include:•#8 Top 100 Places to Work (midsize company) in Dallas-Fort Worth for 2020•#21 Top 100 Places to work (midsize company) in Dallas-Fort Worth for 2019•#24 Top 100 Places to work (midsize company) in Dallas-Fort Worth for 2018•#21 Top 100 Places to work (midsize company) in Dallas-Fort Worth for 2017•Mortgage Executive Magazine Top 100 Mortgage Companies in America for 2012•Ernst & Young Entrepreneur of the Year 2011 Finalist•#57 in the Inc. 500 List of America’s Fasted Growing Private Companies•# 139 in Entrepreneur Magazine’s Hot 500 - Fastest Growing Companies in America•#12 in the prestigious Dallas 100For licensing information go to https://nmlsconsumeraccess.org/ARK-LA-TEX Financial Services, LLC dba Benchmark Mortgage & Benchmark Home Loans (Benchmark Lending in NY / NJ)Company NMLS ID 2143Equal Housing Opportunity

Founded in 1999

Plano, Texas, USA

634 employees (15 in marketing)

benchmark.us